Teller I

Enterprise Financial Services Corp.; Globe (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Enterprise Bank & Trust in Globe, AZ seeks a Teller I to provide prompt, friendly service and handle a variety of banking transactions. You will process debit and credit activity accurately, perform minor account maintenance, and guide customers in using online banking and ATMs. The role requires strong math and communication skills and a team-oriented attitude.

Some branch travel may be needed. The position emphasizes safe banking practices and adherence to regulations, with opportunities to

Qualifications

• High School diploma or equivalent required.
• Customer service experience required.
• Cash handling experience preferred.
• Ability to maintain confidentiality of client transactions.
• Willingness to travel to other locations as necessary.

Responsibilities

• Process debit and credit transactions accurately in accordance with policies.
• Respond to client needs and inquiries in a courteous manner.
• Perform minor account maintenance tasks as trained (address changes, card maintenance, check orders).
• Educate clients on banking technology and online/mobile banking.
• Open and close the branch following corporate procedures.
• Assist in daily tasks and support team to achieve goals while adhering to laws.

Skills

Math skills

Customer service

Interpersonal skills

Communication skills

Team player

Multitasking

Detail oriented

Office equipment

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Google Workspace

Salesforce

IBS

Job description

## **Job Title:**Teller I## ## **Job Description:**## **Summary:**Provides prompt, efficient, and friendly services to clients. Performs a variety of tasks such as processing business and consumer transactions, including at times heavy cash handling responsibilities.**Essential Duties and Responsibilities:*** Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balance record.* Responds to clients’ needs and inquiries in a courteous and friendly manner* Performs minor account maintenance tasks, as trained and assigned per branch needs, including but not limited to, address changes, debit card maintenance & check ordering* Refers customers to an internal team of experts when additional financial goals and needs are recognized* Educates clients on bank technology, such as mobile and online banking, ATM and ITM* Assists branch and fellow team members by achieving goals and sharing responsibility of daily tasks* Ensures safe and sound banking practices, including adherence to all applicable laws and regulations* Assist in opening and closing the branch, following procedures set by corporate security* Performs other miscellaneous duties as assigned**Qualifications:*** Strong math and problem solving skills* Excellent interpersonal and customer service skills with the ability to cross sale products and services* Must maintain confidentiality of client transactions and bank records* Team-oriented, possess a positive attitude and work well with others* Strong oral and written communication skills* Ability to operate standard office equipment, such as, computer work stations, calculators, and copier* Ability to prioritize; handle multiple tasks; and work independently* Strong organizational skills and detail-oriented with high degree of accuracy* Willingness to travel to other locations as necessary for branch coverage.**Supervisory Responsibilities:*** None**Education and/or Experience:*** High School diploma or equivalent required* Customer service experience required* Experience working in an environment with individual and team goals preferred, one year of cash handling experience preferred**Comp****uter and Software Skills:*** Skilled in operation of a personal computer, including Microsoft Word and Excel.* Google Suite* IBS* Salesforce**Certificates, Licenses and Registrations:*** None***Equal Opportunity Statement:*** Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at [e-mail]. Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please click HERE.