Teller I

Enterprise Bank & Trust; Clayton (MO); On-site; USD 29,000 - 41,000; Full time

Job summary

Enterprise Bank & Trust is hiring a Teller I to provide prompt, efficient, and friendly service to clients. You will process a variety of transactions, assist with account maintenance, educate customers on banking tech, and support branch goals while adhering to policies and regulations.

Candidates should have a high school diploma, strong math, and excellent communication skills; experience with cash handling is preferred.

Qualifications

• High School diploma or equivalent required.
• Customer service experience required.
• Strong math and problem solving skills.
• Team-oriented with a positive attitude and ability to work with others.
• Excellent interpersonal and customer service skills with ability to cross-sell.
• Confidential handling of client transactions and bank records.
• Willingness to travel to other locations for branch coverage.

Responsibilities

• Process debit and credit transactions accurately while maintaining balance.
• Respond to clients’ needs and inquiries courteously.
• Perform minor account maintenance tasks as trained.
• Refer customers to internal experts for financial goals and needs.
• Educate clients on bank technology like mobile and online banking.
• Assist in opening and closing the branch per security procedures.
• Support branch team in achieving daily goals.

Skills

Strong math

Customer service

Confidentiality

Team oriented

Oral and written communication

Multi-tasking

Attention to detail

Education

High School diploma or equivalent

Tools

Microsoft Word

Excel

Google Suite

IBS

Salesforce

Job description

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive.

With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities.

Together, there’s no stopping you!

Job Title:

Teller I

Job Description:

Summary:

Provides prompt, efficient, and friendly services to clients. Performs a variety of tasks such as processing business and consumer transactions, including at times heavy cash handling responsibilities.

Essential Duties and Responsibilities:

• Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balance record.

• Responds to clients’ needs and inquiries in a courteous and friendly manner

• Performs minor account maintenance tasks, as trained and assigned per branch needs, including but not limited to, address changes, debit card maintenance & check ordering

• Refers customers to an internal team of experts when additional financial goals and needs are recognized

• Educates clients on bank technology, such as mobile and online banking, ATM and ITM

• Assists branch and fellow team members by achieving goals and sharing responsibility of daily tasks

• Ensures safe and sound banking practices, including adherence to all applicable laws and regulations

• Assist in opening and closing the branch, following procedures set by corporate security

• Performs other miscellaneous duties as assigned

Qualifications:

• Strong math and problem solving skills

• Excellent interpersonal and customer service skills with the ability to cross sale products and services

• Must maintain confidentiality of client transactions and bank records

• Team-oriented, possess a positive attitude and work well with others

• Strong oral and written communication skills

• Ability to operate standard office equipment, such as, computer work stations, calculators, and copier

• Ability to prioritize; handle multiple tasks; and work independently

• Strong organizational skills and detail-oriented with high degree of accuracy

• Willingness to travel to other locations as necessary for branch coverage.

Supervisory Responsibilities:

• None

Education and/or Experience:

• High School diploma or equivalent required

• Customer service experience required

• Experience working in an environment with individual and team goals preferred, one year of cash handling experience preferred

Comp** ter and Software Skills:

• Skilled in operation of a personal computer, including Microsoft Word and Excel.

• Google Suite

• IBS

• Salesforce

Certificates, Licenses and Registrations:

• None

Equal Opportunity Statement:

Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at [e-mail].

Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live.We are proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.All employment offers are contingent upon the applicant successfully completing both drug and background check screenings.If you would like more information about your EEO rights as an applicant under the law, please click HERE.