Teller I

Blue Sky Bank; Cushing, Northern (OK, KY); Hybrid; USD 18,000 - 25,000; Full time

Benefits offered by this job

3 weeks PTO

401(k) with employer matching

Medical, dental, and vision insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Disability insurance

Life/AD&D insurance

Job summary

Blue Sky Bank in Cushing, Oklahoma seeks a Teller I to support customers and provide exceptional service. You will process deposits, withdrawals, and other transactions while maintaining accuracy and security.

Join a team focused on building relationships and delivering reliable banking experiences. This role emphasizes attention to detail, multi-tasking, and professional conduct in daily customer interactions.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license, proof of insurance, and reliable transportation.
• Strong customer service and communication skills.
• Friendly, courteous, and service-oriented demeanor.
• Ability to multitask, prioritize, and meet deadlines.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Ability to navigate multiple systems and platforms.
• Flexible, adaptable, and willing to learn.

Responsibilities

• Process routine customer transactions, including deposits, withdrawals, payments, and check cashing.
• Balance and reconcile cash daily to ensure accuracy of all transactions.
• Verify customer identity and follow all fraud prevention and security procedures.
• Identify proper endorsements, payees, and signature requirements.
• Determine when holds are necessary and apply according to policy.
• Deliver exceptional customer service with professionalism, courtesy, and efficiency.
• Greet customers in-person and at the drive-thru, creating a welcoming environment.
• Handle inbound and outbound calls, assist with inquiries, and resolve account-related issues.
• Respond promptly to customer needs and ensure a positive experience.
• Exceed customer expectations by going the extra mile.
• Collect and act on feedback to improve service quality.
• Identify customer needs and refer opportunities to Market Manager, Personal Banker, or Head Teller.
• Cross-sell and promote appropriate bank products and services.
• Maintain strong product knowledge to provide accurate information and solutions.
• Build and retain customer relationships through consistent, high-quality service.
• Assist with account maintenance tasks such as ordering checks and debit cards.
• Enter and maintain data in Retail logs and systems.
• Support digital banking inquiries and technical assistance.
• Assist with scanning, indexing, and uploading documents.
• Contribute to a positive and supportive work environment.

Skills

Customer service

Cash handling

Communication

Attention to detail

Multitasking

Teamwork

Problem solving

Professionalism

Education

High School Diploma or GED

Tools

Banking software

Job description

Join Blue Sky Bank's team as a Teller I in Cushing, Oklahoma!

Support customers. Build relationships. Deliver exceptional service.

As a Teller I, you will assist customers with a variety of financial products and services while ensuring accurate and efficient transaction processing. This role requires strong attention to detail, operational knowledge, and a commitment to delivering outstanding customer service.

Why Blue Sky Bank?

• Benefits – Enjoy a comprehensive benefits package that includes a starting accrual of three weeks of paid time off, a 401(k) plan with employer matching, and medical, dental, and vision insurance. Additional benefits include a Health Savings Account (HSA), Flexible Spending Account (FSA), Dependent Care FSA, voluntary accident and critical illness coverage, and 100% employer-paid short-term Disability, long-term disability, and group life/AD&D insurance, as well as optional voluntary life/AD&D coverage.
• Customer Impact – Play a direct role in providing exceptional service and building lasting relationships.
• Team Environment – Be part of a collaborative, supportive workplace culture.
• Growth Opportunity – Build foundational banking experience and develop your career.

What You’ll Do

• Process routine customer transactions, including deposits, withdrawals, payments, and check cashing
• Balance and reconcile cash daily to ensure accuracy of all transactions
• Verify customer identity and follow all fraud prevention and security procedures
• Identify proper endorsements, payees, and signature requirements
• Determine when holds are necessary and apply according to policy
• Deliver exceptional customer service with professionalism, courtesy, and efficiency
• Greet customers in-person and at the drive-thru, creating a welcoming environment
• Handle inbound and outbound calls, assist with inquiries, and resolve account-related issues
• Respond promptly to customer needs and ensure a positive experience
• Exceed customer expectations by going the extra mile
• Collect and act on feedback to improve service quality
• Identify customer needs and refer opportunities to Market Manager, Personal Banker, or Head Teller
• Cross-sell and promote appropriate bank products and services
• Maintain strong product knowledge to provide accurate information and solutions
• Build and retain customer relationships through consistent, high-quality service
• Assist with account maintenance tasks such as ordering checks and debit cards
• Enter and maintain data in Retail logs and systems
• Support digital banking inquiries and technical assistance
• Assist with scanning, indexing, and uploading documents
• Contribute to a positive and supportive work environment

Requirements

• Education: High School Diploma or GED
• Valid driver’s license, proof of insurance, and reliable transportation
• High level of professionalism and integrity
• Strong customer service and communication skills
• Friendly, courteous, and service-oriented demeanor
• Ability to multitask, prioritize, and meet deadlines
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team
• Ability to navigate multiple systems and platforms
• Flexible, adaptable, and willing to learn

Preferred Qualifications

• 6 months of banking experience
• Cash handling experience
• Customer service experience