Teller I

CITIZENS BANK; Cookeville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Citizens Bank in Cookeville, TN is seeking a Teller to provide friendly, professional banking service and accurately process client transactions.

The role requires cash handling experience, strong customer service and basic computer skills. The position is full-time and on-site, with opportunities to support deposits, withdrawals, and account services as needed.

Qualifications

• High school diploma or equivalent.
• Six months to one year of cash handling experience preferred.
• Strong interpersonal and customer service skills.
• Proficient with Windows-based software.
• Ability to stand or sit for extended periods.
• Ability to lift up to 25 lbs.

Responsibilities

• Process customer transactions accurately and efficiently.
• Receive deposits and loan payments; verify amounts.
• Sell cashier's checks.
• Balance cash drawer and report discrepancies.
• Maintain teller station supplies.
• Assist with bank-by-mail, night depository, and ATM tasks.
• Open new deposit accounts and CSR duties if needed.
• Meet performance/production goals.

Skills

Cash handling

Customer service

Interpersonal communication

Microsoft Word

Excel

Outlook

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Job Details

Job Location: Neal Street - 51 - Cookeville, TN 38501

Position Type: Full Time

JOB SUMMARY AND OBJECTIVE

Our busy financial institution is currently looking for a qualified individual to fill the role of Teller. The successful candidate will provide excellent banking service to clients in a professional and courteous manner, maintain a basic understanding of our banking products and services, accurately and efficiently process client transactions and fully comply with company and departmental policies and regulations. This is a wonderful opportunity for the right candidate to work in a dynamic and fast-paced environment with a competitive salary and benefits package.

ESSENTIAL FUNCTIONS

• Responsible for comprehensive, prompt and efficient customer transactions.
• Receives checks and cash for deposits to accounts and loan payments, verifies amounts, examines checks for proper endorsement as needed, and enters deposits and loan payments into computer records.
• Sells cashier's checks.
• Balances cash drawer at the end of the shift and compares totaled amount to teller system. Reports any discrepancies to the supervisor as necessary.
• Ensures that the teller station is properly stocked with forms, supplies, etc.
• Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances.
• Counts, checks and packages coins and currency.
• Assists with bank-by-mail, night depository and ATM functions, as necessary.
• May open new deposit accounts, safe deposit box accounts and perform other CSR responsibilities, as necessary, in the absence of the customer service representative.
• Meets performance/production goals as determined by management.
• Performs vault teller responsibilities, as necessary.
• Performs other duties as assigned by supervisor.

Job Requirements

• High school diploma or equivalent.
• Six months to one year of cash handling experience in a customer-service environment, preferred but not required.
• Good interpersonal communication and customer service skills.
• Good computer skills, including Microsoft Word, Excel, Outlook and other common PC-based software.
• Ability to stand or sit for extended periods of time while processing customer transactions.
• Ability to lift up to 25 lbs. (boxes/bags of coins, etc.)

Wellworth Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please contact the bank’s Human Resources Director should you have questions about this policy or these job duties.