Teller I

First Bank Texas; Abilene (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

First Bank Texas in Abilene, TX is seeking a friendly Teller I who thrives on delivering excellent service and accurate cash handling. You will be the face of the bank, helping customers with deposits, withdrawals, and basic financial interactions while upholding bank policies.

The role emphasizes building relationships, needs-based conversations, and cross-selling opportunities, with a focus on accuracy, professionalism, and community engagement to create loyal customers who say “That’s My

Qualifications

• Previous teller or cash-handling experience preferred but not required.
• Professional demeanor in a retail banking environment.
• Strong interpersonal and listening skills.
• Excellent attention to detail and accuracy.

Responsibilities

• Provide professional, prompt, and courteous customer service
• Accurately and efficiently process a wide range of teller transactions, ensuring compliance with bank policies and procedures
• Build and maintain strong customer relationships
• Identify opportunities to refer and cross-sell bank products and services through needs-based conversations
• Resolve customer inquiries using problem-solving skills while adhering to bank procedures

Skills

Customer service

Interpersonal skills

Attention to detail

Retail environment experience

Job description

Teller I – Abilene

Excellence in Personal Banking

First Bank Texas is looking for creative, curious, goal oriented, relationship builders to provide excellent customer interactions while accurately and efficiently processing teller transactions.

Company Vision

We engage with each other, customers, and our communities to ensure they say “That’s My Bank” for generations.

Position Vision

First Bank Texas Tellers process deposits, withdrawals, and other financial interactions while providing excellent service that results in extreme customer loyalty. Our Tellers use professional interaction, accurate processing, and creative problem‑solving skills to ensure our customers only need one bank – First Bank Texas.

Position Summary

Our Tellers have a passion for building relationships, filling customer needs and delivering excellent customer service. The person in this position is the face of First Bank Texas and uses their creativity, curiosity, and relationship skills to exceed customer expectations. You will provide great service and accurate processing, while adhering to established Bank policies, procedures, and objectives. Performs any function within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. We strive for excellence in conducting needs-based conversations to identify solutions for customers.

Duties And Responsibilities

• Provide professional, prompt, and courteous customer service
• Accurately and efficiently process a wide range of teller transactions, ensuring compliance with bank policies and procedures
• Build and maintain strong customer relationships
• Identify opportunities to refer and cross-sell bank products and services through needs-based conversations
• Resolve customer inquiries using problem‑solving skills while adhering to bank procedures

Desired Qualifications

• Previous teller or cash-handling experience preferred but not required.
• Comfortable assisting customers in a retail environment while maintaining a professional demeanor.
• Experience and enthusiasm for customer service.
• Excellent interpersonal skills – verbal and listening proficiency.
• Strong attention to detail and accuracy.

Equal Opportunity Employer/Disability/Veterans