Teller - Hanford (TEMP Up to 90 Days)

Banc of California, Inc.; Hanford (CA); On-site; USD 40,000 - 44,000; Full time

Job summary

Banc of California, Inc. is seeking a Teller to assist with branch activities, deliver client-facing services, and process transactions, in a role that emphasizes exceptional customer service and product knowledge.

You will handle deposits, withdrawals, check cashing, ATM transactions, and daily balancing, while following bank policies and regulatory procedures to safeguard client and bank assets.

Qualifications

• One year cash handling experience is required.
• High School Diploma or equivalent is required.
• Ability to learn branch systems; basic Word and Excel knowledge.

Responsibilities

• Process deposits, withdrawals, check cashing, ATM transactions accurately.
• Answer questions and resolve customer concerns regarding services.
• Assist with vault and ATM balancing, and daily Teller tasks.
• Input holds/stop payments and assist with monthly certifications.
• Adhere to bank policies and regulatory procedures to ensure safety.

Skills

Cash handling

MS Word

MS Excel

Customer service

Attention to detail

Communication

Education

High School Diploma

Tools

10-key

Word

Excel

Job description

• Pay or shift range: $39,520 USD to $43,680 USD
  The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.
• Professionals
• Full-Time
• Requisition #: TELLE005143

Description

BANC OF CALIFORNIA AND YOUR CAREER

Banc of California, Inc. (NYSE: BANC) is a bank holding company with over $34 billion in assets and the parent company of Banc of California. Banc of California is one of the nation’s premier relationship-based business banks, providing banking and treasury management services to small, middle market, and venture backed businesses. As the largest independent bank headquartered in California, the bank offers a broad range of loan and deposit products and services through a network of full-service branches and regional offices, as well as through digital and nationwide capabilities. The bank also provides full-service payment processing solutions to its clients and serves the Community Association Management industry nationwide through its technology forward platform, SmartStreet. Banc of California is committed to supporting its local communities through the Banc of California Charitable Foundation and by partnering with organizations that promote financial literacy, job training, small business support, affordable housing, and more.

At Banc of California, our success is powered by our people and a shared commitment to delivering meaningful results. We foster an environment where entrepreneurial thinking is encouraged, and accountability and operational excellence are expected. Our team members are empowered to take ownership, make informed decisions, and make a meaningful impact as the bank continues to grow and evolve. We are dedicated to supporting your growth and wellbeing through comprehensive benefits, robust development opportunities, and inclusive programs that enable you to perform at your best. Together we win!

THE OPPORTUNITY

The Teller is responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions. The role of a Teller is to provide exceptional customer service and maintains knowledge of products, fees and stay current on bank offerings that will deepen a customer relationship. Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.

HOW YOU'LL MAKE A DIFFERENCE

• Accurately and efficiently process transactions (deposits, withdrawals, check cashing, ATM, night drop).
• Answer questions and resolve customer concerns regarding services provided by the Bank.
• Assist with vault and ATM balancing
• Input hold/stop payments.
• Assist in monthly certifications.
• Conduct account research.
• Contribute to the overall success of the branches audit results
• Order supplies and process mail.
• Assist with processing and scanning of daily Teller work.
• Demonstrate knowledge of wire procedures and be able to assist with wires to meet branch needs
• Review and verify daily reports assigned by Branch Management.
• Adhere to Bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and Bank assets.
• Participate and contribute to the branch’s overall goals.
• Follow all established policies and procedures.
• Perform other duties and projects as assigned.

WHAT YOU'LL BRING

• One year cash handling experience in any industry is required
• High School Diploma or equivalent is required
• Basic understanding of cash handling and basic knowledge of 10 key (or can learn) is required
• Ability to learn key branch systems; basic end-user knowledge of Word and Excel is required
• Detailed and accurate; ability to mitigate risks and exercise critical thinking is required
• Ability to answer basic questions about products and service client needs is required
• Responsive; establishes and maintains relationships internally and externally by understanding needs; can appropriate escalation when needed is required
• Engages others in a friendly and reliable manner; ability to write key information via email and communicate basic information via phone is required
• Maintains awareness of coming products with ability to answer questions and act with minimum required information is required
• Takes appropriate direction, with ability to elevate appropriately and following up across multiple concurrent tasks is required
• Accountable for handling appropriate level of risk and making decisions appropriate to level is required
• High School diploma or equivalent required

Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to their actual or perceived race (including traits associated with race, such as hair texture, hair type or protective hairstyles), religion or religious creed (including religious dress and grooming practices), color, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender, gender identity, gender expression, gender transitioning, citizenship status, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information, or disability (mental or physical), requests for accommodation and any additional protected categories set forth in applicable federal, state or local laws.If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.