Teller Full-Time Spencer

City of Lincoln; Indiana; On-site; USD 29,000 - 36,000; Full time

Job summary

City of Lincoln in Indiana is seeking a full-time teller to handle deposits, withdrawals, and routine transactions at a busy branch.

You will assist customers, inform them about bank products, and comply with Bank Secrecy Act while maintaining accuracy and security.

The role requires high school diploma, basic computer skills, and strong customer service orientation.

Qualifications

• High school diploma or equivalent required.
• Basic computer knowledge and data entry skills.
• Excellent interpersonal and problem-solving abilities.

Responsibilities

• Accept deposits and process routine transactions including loan payments.
• Redeem savings bonds and issue money orders and cashier's checks.
• Balance teller drawer and process holds and proof of work.
• Inform customers of bank products and provide cross-sell opportunities.
• Operate office equipment and maintain accurate records.

Skills

Customer service

Data entry

Interpersonal skills

Education

High school diploma

Tools

STAR system

Cash handling software

Job description

• Job Category Banking, Financial Services, Customer Service


• Relocation Expense Covered No


• Employee Type Full Time


• Required Degree High school


• Manage Others No

Contact information

• Name Human Resources

Description

Accept deposits and accurately process routine transactions including loan payments.

Redeem savings bonds and Sell money orders and cashier checks.

Prepare cash transaction report.

Process night deposits and Process mail deposits

Order foreign currency and Wrap and count coins.

Assist customers with any questions or problems they may have.

Inform customers of bank products.

Balance teller drawer, Process holds and Scan proof work.

ATM / balance ATM, process paperwork, resolve issues.

Access STAR system to enter ATM cards and check for problems.

Backup on cash vault responsibilities, Open / close vault and Assist with alarm testing.

Open bank/ security walk through when needed.

Process cash advance, balance cash advance machine.

Open / Close safe deposit boxes and Access lock boxes with customers.

Comply with Bank Secrecy Act.

Key Job Elements

Provide efficient, accurate and responsive customer service.

Accurately process routine transactions.

Inform customers of bank products.

Requirements

High school diploma or equivalent.

Knowledge of basic computer operation and data entry.

Ability to operate a variety of automated and standard office equipment.

Excellent interpersonal and problem solving skills.

Performance Expectations

Efficient, accurate and responsive customer service.

Maintenance of acceptable annual outages consistent with bank standards.

Working knowledge of bank products and referral of cross-selling opportunities.

Accurate scanning of proof documents.

Successful collection of fees for bank products and services.

Create a welcoming and friendly environment for customers.

Process transactions accurately and efficiently.

Punctual and regular attendance.

Summary

Accept deposits, give out cash withdrawals from accounts, and deal with customers to solve problems or refer to appropriate department.