Teller (Full Time) - Longview

Prosperity Bank; Longview (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Prosperity Bank is seeking a friendly teller to efficiently handle deposits, withdrawals, and other cash transactions while promoting bank products and delivering excellent customer service.

You will balance cash, process loan payments and money orders, and maintain customer privacy. The role requires strong math and communication skills, a professional appearance, and reliability to support daily branch operations.

Qualifications

• High school graduate or equivalent.
• At least one year of related experience or cash handling is preferred, with a focus on accuracy and customer service.
• Ability to operate basic computer applications and cash handling equipment.

Responsibilities

• Perform teller functions including deposits, withdrawals, and cash handling.
• Process loan payments, savings bonds, money orders, and cashier’s checks.
• Represent the bank professionally and protect customer privacy.
• Balance cash daily and resolve discrepancies promptly.
• Cross-sell bank products to meet customer needs and build relationships.

Skills

Customer service

Communication skills

Math skills

Typing skills

Professional appearance

Education

High school diploma or equivalent

Tools

ATM Balancing

WITS/Wires – domestic

IVIEW

CTR/MIL understanding

Job description

Prosperity Bank is an Equal Opportunity Employer.

POSITION PURPOSE

Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks while promoting the bank’s products and services and providing excellent customer service.

Essential Functions And Basic Duties

• Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.
  • Represents the bank in a courteous and professional manner.
  • Receives and processes deposits.
  • Receives and processes loan payments.
  • Cashes checks and other negotiable instruments for clients.
  • Examines documents for endorsements and negotiability.
  • Processes transfers between accounts.
  • Sells traveler’s checks, official checks, and money orders.
  • Processes credit card cash advances.
  • Verifies and balances cash daily.
  • Detects and resolves discrepancies promptly.
  • Offers other Bank products to meet customer needs and strengthen the relationship.
  • Has no more than one proof error within a 30-day period.
  • Follow Teller procedures consistently and adheres to compliance requirements.
  • Other duties as assigned.
• Assumes responsibility for establishing and maintaining effective, professional business relations with clients.
  • Ensures that client requests and inquiries are promptly resolved.
  • Operates online teller terminal.
  • Maintains privacy of customer information.
  • Ensures that the Bank’s quality reputation is maintained and projected.
• Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
  • Assists area personnel as required.
  • Assists with training or orientation as needed.
  • Keeps supervisor informed of area activities and of any problems or concerns.
  • Completes required reports and records accurately and promptly.
  • Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays.
• Assumes responsibility for related duties as required or assigned.
  • Performs night drop functions as assigned.
  • Performs related clerical duties as assigned.
  • Ensures that work areas are clean, secure, and well maintained.
  • Cross sells Bank products and services.

PERFORMANCE MEASUREMENTS

• Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.
• Cash is balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained.
• Good business relations exist with clients. Client problems and inquiries are courteously and promptly resolved.
• Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other Tellers and staff as needed. Supervisors are appropriately informed of area activities.
• Required reports and records are accurate, complete, and timely.
• Consistently strives to develop new client relationships as well as strengthen existing client relationships by identifying opportunities to sell Bank products and services.
• The Bank’s professional reputation is maintained and conveyed.

Qualifications

Education/Certification:

High school graduate or equivalent.

Required Knowledge

Understanding of Bank operations preferred.

Proficiencies

• Mentor Program
• DNA Standard/UX
• All required training and webinars in 90-day plan
• CTR/MIL understanding
• IVIEW
• Product Knowledge
• ATM Balancing
• WITS/Wires – min. domestic
• Risk Management Skill
• Dual Control

Experience Required

At least one year of related experience/cash handling required.

Skills/Abilities

• Previous Teller experience preferred.
• Good communication skills.
• Professional appearance, dress, and attitude.
• Good math skills.
• Good typing skills.
• Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin, and money counting machines, and telephone.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Average Hearing

Able to hear average or normal conversations and receive ordinary information.

Finger Dexterity

Using primarily just the fingers to make small movements such as typing, picking up small objects or pinching fingers together.

Repetitive Motion

Movements frequently and regularly required using the wrists, hands, and/or fingers.

Average Visual Abilities

Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.

Physical Strength

Sedentary work; sitting most of the time. Exerts up to 10 to 25 lbs. of force occasionally.

No hazardous or significantly unpleasant conditions (such as in a typical office).

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.

Mathematics Ability

Ability to perform basic math skills, use decimals to compute ratios, percentages, and to draw and interpret graphs.

Language Ability

Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.

Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.

Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary.

Hours

Hours: Monday - Friday: 7:20 AM - 5:45 PM. Saturday: 7:50AM - 12:10PM (rotating). 40 hours per week.