Teller - Float

Arkansas Federal Credit Union; Fort Smith (AR); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

NO Weekends!

Paid community involvement

Medical, dental, vision & life

Long- & short-term disability

401(k) with employer match

Tuition reimbursement

Paid time off & holidays

Mileage reimbursement

Advancement opportunities

Membership benefits

Job summary

Arkansas Federal Credit Union is seeking a courteous Teller - Float to support branches between Fort Smith and Van Buren. Your home branch will be Fort Smith, with mileage reimbursement provided.

You will engage with members to understand financial needs and offer appropriate products, while maintaining trust and efficient teller transactions. Role requires friendly, conversational interaction, comfort with technology, and at least 7 months of related customer service experience.

Qualifications

• Minimum of 7 months of related customer service experience.
• Education: high school diploma or equivalent.

Responsibilities

• Build positive relationships and earn member trust to retain long-term connections.
• Efficiently manage teller transactions, including deposits, withdrawals and payments.
• Understand Arkansas Federal products and services to enhance member experience.
• Refer members to Financial Service Representatives and Senior Financial Service Representatives.

Skills

Customer service

Communication

Tech proficiency

Empathy

Education

High school diploma

Job description

Overview

Working at Arkansas Federal Credit Union

Who we are…

Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas’s Best Places to work.

What we offer…

• NO Weekends!
• Opportunity to make a difference in the lives of our members, team & communities
• Learning and development opportunities
• Paid community involvement up to 48 hours for hourly employees and unlimited for salaried employees
• Medical, dental, vision & life insurance
• Long- & short-term disability
• 401(k) with employer match plus additional pension plan at $0 cost to employee
• Tuition reimbursement
• 4 weeks paid time off plus 11 paid holidays in the first year
• Advancement opportunities
• Arkansas Federal Credit Union membership

The role…

In this role, you are required to float to various branch locations between Fort Smith and Van Buren.Your home branch will be Fort Smith. Mileage reimbursement included.

As a Teller - Float, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Using a proven methodology that allows you to engage in meaningful conversations with the members to better understand their financial needs is your primary role. By having conversations, you will be able to serve members with the right products at the right time to help the member achieve financial success.

• Build positive relationships and earn member trust to retain long-term connections
• Efficiently manage teller transactions, including deposits, withdrawals and payments
• Responsible for understanding Arkansas Federal products and services in order to enhance member experience
• Refer members and nonmembers to Financial Service Representatives and Senior Financial Service Representatives

To succeed, you are...

• Friendly, conversational and trustworthy
• Technologically proficient
• Passionate and sincerely concerned for others
• Knowledgeable of financial industry models and products with a minimum of 7 months of related customer service experience
• Educated with at least a high school diploma or equivalent

EEO Statement

Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.