Teller - Float

First Interstate Properties, Ltd.; Coeur d'Alene (ID); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous PTO + holidays

Child Care Assistance Program

Exercise reimbursement program

Community involvement opportunities

Descripción de la vacante

First Interstate Bank in Coeur d'Alene, ID seeks a Teller to handle daily transactions in lobby and drive-up, deliver outstanding client service, and build relationships across North Idaho branches.

You will process deposits, withdrawals, checks, and cross-sell referrals while maintaining accuracy and confidentiality; the role supports multiple branches in Hayden, Post Falls, Sherman and Spirit Lake.

Formación

• Ability to handle confidential information with discretion.
• Strong mathematical aptitude for cash handling and balancing.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and customer service focus.
• Exceptional attention to detail in all transactions.

Responsabilidades

• Process deposits, loan payments, checks, and withdrawals for lobby and drive-up clients.
• Answer client questions in person and by phone, and identify cross-sell opportunities.
• Record transactions, reconcile cash drawers, and maintain cash supplies.
• Maintain client confidentiality and comply with security procedures.
• Support team members and participate in training to enhance knowledge.

Conocimientos

Confidentiality

Mathematical aptitude

Communication skills

Interpersonal skills

Attention to detail

Educación

High School Diploma or GED

Descripción del empleo

This is a float position based at Coeur d'Alene, ID Riverstone Dr. branch and will support our North Idaho branches in Hayden, Post Falls, Sherman and Spirt Lake.

What's Important to You

We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.

• Generous Paid Time Off (PTO) in addition to paid federal holidays.
• Child Care Assistance Program for eligible dependent(s).
• Exercise reimbursement program for employees.
• The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.

We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.

SUMMARY

The Teller will be responsible for daily teller transactions in both the lobby and drive-up locations of the branch. This position is also responsible for the delivery of outstanding client service and for developing and maintaining client relationships by recognizing referral opportunities for additional products and other lines of business.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides client account services by processing deposits and loan payments, cashing checks, processing savings withdrawals, recording night and mail deposits, selling cashier's checks, and redeeming savings bonds.
• Answers clients' questions in person and over the telephone.
• Processes additional transactions as needed, including preparing currency transaction reports.
• Identifies basic cross-sell and referral opportunities by answering inquiries, informing clients of new services and product promotions, determining client needs, and directing clients to a banker.
• Utilizes 360View to record activities, incidents, and referrals to business partners and other lines of business.
• Processes consumer credit card applications.
• Completes special client requests such as closing accounts, ordering checks, exchanging foreign currency, providing special statements or copies, completing referrals, and performing safe-deposit box procedures.
• Reconciles cash drawer by verifying cash transactions, counting and packaging currency and coin, submitting excess cash and mutilated currency to the vault custodian, and maintaining appropriate cash supplies.
• Complies with bank operations and security procedures, including participating in dual-control functions, maintaining client traffic surveys, auditing other teller currency, and assisting in certification of proof.
• Maintains client confidence and protects bank operations by keeping information confidential and cautioning others regarding potential breaches.
• Enhances job knowledge by attending training sessions.
• Contributes to client service and bank success by welcoming new or different requests and supporting team members to accomplish results.
• Demonstrates basic product knowledge and proficiency with client-facing systems.
• Completes work accurately with minimal errors.
• Participates in volunteer activities.
• Performs other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to handle confidential and sensitive information with discretion.
• Strong mathematical aptitude.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Exceptional attention to detail.

EDUCATION AND/OR EXPERIENCE

• High School Diploma or General Education Degree (GED) required
• Experience in a cash handling role preferred

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

• Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently
• Handling - Frequently
• Hearing - Frequently
• Lifting - Occasionally (up to 25 lbs)
• Sitting - Occasionally
• Standing - Frequently
• Talking - Frequently
• Walking - Occasionally
• Noise Level - Moderate
• Typical Work Hours - Vary based on scheduling and business need
• Regular and Predictable Attendance - Required
• Travel - as needed