Teller: Elevate Customer Experience at a Top Bank

PNC; Alpharetta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

Life insurance

Disability protection

401(k) with PNC match

Educational assistance

Job summary

PNC is seeking a Full-time Teller at the Alpharetta Avalon branch in Alpharetta, Georgia. The role focuses on delivering personalized customer experiences, educating customers on financial options, and identifying opportunities to reference appropriate solutions.

The position emphasizes in-office collaboration and adherence to branch operations. Preferred candidates are customer-focused, with strong risk awareness and comfort in using technology to assist service delivery.

Qualifications

• No university degree required; high school diploma or equivalent may be considered.
• Experience not strictly required, but ability to learn banking products and processes is preferred.
• Strong interpersonal and communication skills are essential for customer interactions.
• Ability to educate customers on alternatives and leverage technology to support transactions.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers and makes referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer problems and adheres to policies and procedures.
• Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Skills

Accountability

Banking

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Full-time Teller at the Alpharetta Avalon branch in Alpharetta, Georgia. The role focuses on delivering personalized customer experiences, educating customers on financial options, and identifying opportunities to reference appropriate solutions.

The position emphasizes in-office collaboration and adherence to branch operations. Preferred candidates are customer-focused, with strong risk awareness and comfort in using technology to assist service delivery.