Customer Experience Banking Teller

PNC Financial Services Group, Inc.; Alpharetta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical / Prescription coverage

Dental and vision options

401(k) with PNC match

Pension and stock purchase plans

Paid holidays

Job summary

PNC Financial Services Group, Inc. is hiring a Full-time Teller based in Alpharetta, Georgia. You will assist customers, educate on banking options, and identify opportunities to refer to branch staff to meet their financial needs. The role emphasizes accurate processing of transactions and strong customer service.

The position supports a culture of inclusion and balance, with an emphasis on helping customers with digital tools and products.

Qualifications

• No university degree required; relevant experience or certifications may be considered.
• Strong customer service mindset with focus on financial wellbeing.
• Ability to learn banking products and leverage technology to assist customers.

Responsibilities

• Delivers a unique customer experience and educates customers on banking alternatives.
• Identifies opportunities and refers to branch staff as appropriate.
• Performs lobby engagement to connect with customers and promote PNC products.
• Ensures daily operations and transactions are completed accurately and efficiently.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy / Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Prevention

Managing Multiple Priorities

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is hiring a Full-time Teller based in Alpharetta, Georgia. You will assist customers, educate on banking options, and identify opportunities to refer to branch staff to meet their financial needs. The role emphasizes accurate processing of transactions and strong customer service.

The position supports a culture of inclusion and balance, with an emphasis on helping customers with digital tools and products.