Teller - Eastside Financial Center

becu; Bellevue (WA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

401(k) Match

Paid Time Off

Medical/Dental/Vision

Tuition Reimbursement

Volunteer Time Off

Job summary

BECU is seeking a Teller at the Eastside Financial Center in Washington. You will handle member transactions with accuracy, deliver friendly service, and protect information following policy guidelines.

Training lasts five weeks across Tukwila and Everett centers, with a one-year commitment and flexible shifts including some Saturdays. Prior cash handling and customer service experience are valued, and Spanish language skills are a plus.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience.
• Spanish fluency highly desirable.

Responsibilities

• Provide accurate teller transactions with quality service.
• Protect member information and follow security standards.
• Promote and discuss financial products with members.
• Assist community with financial wellness.

Skills

Customer service

Attention to detail

Multitasking

Communication

Teamwork

Discretion

Independent work

Education

High school diploma or GED

Job description

PAY RANGE

Target Pay Range for this position is $21.65-$24.23 hourly. The full Pay Range is $21.65-$28.65 hourly. hourly.

BENEFITS

• 401(k) Company Match (up to 3%)
• 4% annual contribution to your 401(k) by BECU
• Medical, Dental and Vision (family contributions as well)
• PTO Program + Exchange Program
• Tuition Reimbursement Program
• BECU Cares volunteer time off + donation match

IMPACT YOU'LL MAKE:

TheTeller role plays a crucial part in providing quality service to our members. With your excellent member service skills and knowledge of credit union policies and procedures, you will ensure that all teller transactions are conducted accurately, professionally, and in a timely manner, making a positive impact on our members' banking experience.

WHAT YOU'LL DO:

• Member Advantage Program:Ensure that every interaction with the members reflects our commitment to exceptional service and values.
• Information Protection Program: Uphold the highest standards of performance and information security in all aspects of your role.
• Member Services: Address member needs promptly and effectively, demonstrating a proactive and helpful approach. Guarantee that all members receive the attention and care they deserve, resolving any concerns or complaints promptly and effectively.
• Assisting the community with financial wellness: This could involve financial education programs or access to financial planning resources.

Compensation Transparency:

We believe in fair and equitable pay for all employees. The listed pay ranges reflect our commitment to both internal equity and market competitiveness:

• Teller: $21.65 - $22.00 per hour

Offers are made within this range, taking into account experience, skills, and alignment with internal team compensation. Please note that starting pay typically does not exceed the range midpoint.

About This Role & Schedule Expectations:

• Position Location: Eastside Financial Center (ESFC)
• Training Locations: Tukwila Financial Center (TFC) (10 training days) and Everett Financial Center (EFC) (remainder of the 5-week training program)
• Training: During your first five weeks of employment, you will complete 10 required training days at the Tukwila Financial Center, with the remainder of your training taking place at the Everett Financial Center.
• One-Year Commitment: All Retail new hires are expected to remain in this role and schedule for a minimum of one year before pursuing other opportunities within BECU.
• Travel Required: The ability to commute to your assigned branch (Eastside Financial Center), the Tukwila Financial Center, and the Everett Financial Center during training is required.
• Schedule Flexibility Required: Tellers work varying shifts during our operating hours based on business needs. Flexibility to work any scheduled shift, including up to three Saturdays per month, is a core expectation of the role.

Training Schedule:

• First 5 weeks, Monday–Friday
• Paid training between approximately 9:00 AM – 6:00 PM
• Includes 10– required training days at the Tukwila Financial Center, the remainder of the 5-week program will take place at the Everret Financial Center.

Post-Training Schedule:

• Monday–Friday shifts between 8:30 AM – 6:30 PM
• Up to 3 rotational Saturdays per month: 8:45 AM – 1:30 PM

QUALIFICATIONS:

Minimum Qualifications:

• Typically requires High School Diploma or associated Certification (GED).
• 1 year of customer service or relevant experience.

Desired Qualifications:

• Teller or cash handling experience.
• Spanish language fluency highly desirable.
• Strong attention to detail and accuracy in handling transactions.
• Experience in promoting and selling financial products or services.
• Knowledge of regulatory requirements related to financial transactions.
• Successful completion of in-house teller training program.
• Proficient math skills, with the ability to process account transactions accurately.
• Ability to multitask.
• Good verbal and written communication skills.
• Good interpersonal skills to ensure professional handling of member concerns.
• Ability to work independently and as a team member, using discretion and sound judgment.
• Additional hours as necessary to accomplish objectives and goals.

EEO Statement:

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.