Teller - Dallas (Preston & Forest Lane)

Texans-Credit-Union; Dallas (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Texans Credit Union in Richardson, TX is hiring a full-time Teller to serve members face-to-face and handle a variety of transactions with accuracy. You will aim to exceed sales goals while delivering exceptional member service at the E Campbell Road branch.

You’ll balance the cash drawer daily, stay compliant with policies, and develop product knowledge to cross-sell services. Prior cash-handling experience is required.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 6 months in a sales/service role involving cash handling and face-to-face customer service.
• Background, credit and drug screen must be passed.

Responsibilities

• Greet and welcome members in a courteous, professional and timely manner.
• Complete member transactions with accuracy, efficiency and service; deposits, withdrawals, transfers, checks, loan payments, etc.
• Maintain up-to-date knowledge of Texans’ policies, procedures and compliance.
• Actively cross-sell Texans’ products and services to enhance members’ financial lives.
• Balance cash drawer at end of day.

Skills

Cash handling

Customer service

Sales

Accuracy

Cross-selling

Cash drawer balancing

Education

High school diploma or equivalent

Job description

Description

Serve our members. Develop yourself and your team. Help us be the best credit union in Texas!

We’re Texans Credit Union. We are a $2.4 billion financial institution making our members’ financial dreams come true for 70 years. We are member-owned and operated in the Dallas metro area and are looking for people to join our team who love a challenge and enjoy helping others to truly make a difference!

We’re currently seeking a full-time TELLER to join Team Texans at our E Campbell Road branch located in Richardson, TX. If you thrive on helping people, this may be the right fit for you – after all, credit unions were built on the principle of people helping people.

POSITION OVERVIEW:

In the TELLER role, you serve members face to face by performing transactions with a high degree of accuracy. You maintain precise transactional records while providing an overall excellent member experience to everyone you encounter. You must be able and willing to assist the branch in meeting and exceeding sales goals.

JOB EXPECTATIONS:

• Greet and welcome members to the credit union in a courteous, professional and timely manner
• Complete member transactions with a high level of accuracy, efficiency and member service; member transactions include but are not limited to deposits, withdrawals, account transfers, issuing negotiable items, loan payments, night depository bag deposits, and check cashing with proper holds where applicable
• Maintain updated and accurate information related to Texans’ policies, procedures and compliance regulations to ensure safety and soundness of the organization
• Actively learn about Texans’ products and services in an effort to cross-service / cross-sell members and enhance their financial lives
• End each day by accurately balancing assigned cash drawer

Requirements

Only applications that meet the following requirements will be considered:

• High school diploma or equivalent
• Minimum of 6 months of experience in a sales and service environment involving cash handling and face-to-face customer service interaction. Prior experience in a financial institution would be a plus!

NOTE: Candidates must be able to successfully complete a background check, credit check and drug screen.