Teller/Customer Service Representative III - Port Washington

Port Washington State Bank; Cedarburg (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a full-time Customer Service Representative I to join their Cedarburg branch. In this role, you will be the face of the bank, providing friendly and efficient service to customers while handling financial transactions with accuracy and confidentiality. The organization prides itself on work-life balance and a supportive environment, offering educational opportunities for those eager to learn about banking. If you are passionate about customer service and looking to grow in a rewarding role, this is the perfect opportunity for you.

Qualifications

• Previous cash-handling experience and/or customer service is required.
• Educational opportunities in banking offered for enthusiastic learners.

Responsibilities

• Deliver excellent customer service with a positive attitude.
• Process transactions accurately while maintaining security.

Skills

Customer Service

Cash Handling

Communication

Education

High School Diploma

Job description

Teller/Customer Service Representative I

Are you looking for a place that gets work-life balance? Port Washington State Bank could be your answer. We’re a group of folks that truly define Midwestern nice. We love the Wisconsin way of life, and together we support our pastimes, traditions and other local favorites with our time and philanthropic efforts. As a 14-time Top Workplace Winner, we’ve slowly won our employee’s loyalty through listening and supporting their ideas to make us more efficient and better serve our customers. In order to offer a comprehensive and competitive benefits package, we comb through market trends, benchmarking data and employee feedback to ensure we’re well above the average. We offer this and so much more. Get to know us by visiting our careers page.

We are seeking a full-time (40 hour) Customer Service Representative I to join our team at the Cedarburg branch. In this role, you will be the face of our bank, providing friendly, professional, and efficient service to our customers. You will handle financial transactions with accuracy and confidentiality while engaging customers in meaningful financial conversations to better understand their needs.

Key Responsibilities:

• Deliver excellent customer service with a positive and helpful attitude
• Process transactions accurately while maintaining security and compliance
• Educate customers about banking products and services
• Follow all bank policies, procedures, and regulatory requirements

Previous cash-handling experience and/or customer service is required.

PWSB offers educational opportunities in banking, for enthusiastic and willing learners.

Scheduling will include rotating Saturdays from 9 to 12.

Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities