Teller - Cape - Full time

Firstcitizens; Mashpee (MA); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading company in Cape Cod is seeking a Member Advocate who embodies a positive attitude and a willingness to support community members in achieving financial freedom. This role focuses on advocacy without sales pressure, fostering a collaborative work environment.

Benefits

Supportive & Collaborative Work Environment

Opportunities for Learning & Development

Continuing Education & Tuition Assistance

Employee Assistance Program

Work-Life Balance

401K Program (Fully Vested - 5% Company Match)

Volunteer Time Off

Health Insurance

Qualifications

• Desire to help others and the community.
• Ability to provide positive member experiences.

Responsibilities

• Provide a positive member experience.
• Assist in various branch activities.

Skills

Team Player

Innovative Mindset

Positive Attitude

Job description

Job Details

Job Location: Cape Cod - Mashpee - Masphee, MA

Salary Range: Undisclosed

Description

Who We Need: We're looking for someone with positive vibes and a willingness to help others. A team player with an innovative mindset who likes to think outside the box.

Who We Are: First Citizens' is committed to providing team members with the ability to create their own unique journey while feeling supported and empowered to be their best authentic self. Our core values Do What's Right, Get Better Every Day & Support & Improve Our Community are important to us. If you're looking to make a difference and be part of something bigger, this may just be the place for you!

Qualifications

What You'll Do: As a Member Advocate, you will provide a positive member experience and assist in various branch activities, to help members of the community achieve financial freedom! There is no list of products to sell - simply advocating for our members while providing support to our internal and external communities.

What We Require: First Citizens' believes training and learning are always possible when you have a can-do attitude. All we ask is that you have the desire to help others and our community. The rest, we can figure out together.

What We Offer:

• Supportive & Collaborative Work Environment
• Opportunities for Learning & Development
• Continuing Education & Tuition Assistance
• Employee Assistance Program
• Work-Life Balance
• 401K Program (Fully Vested - 5% Company Match)
• Volunteer Time Off
• Health Insurance

Working Conditions

The work environment characteristics described here are representative of those the team member encounters while performing the essential functions of this job.

Physical Demands & Efforts: This function requires moderate standing, walking, and sitting. Will be sitting while performing computer data entry functions. Position does not involve climbing or crawling but may occasionally kneel/squat. Requires lifting and moderate carrying of items up to 25 pounds such as a bankers box. Ability to operate normal office equipment such as telephone, copy machine, fax, scanner, and computer.

Mental & Visual Demands: Specific vision abilities required by this job include: close vision and ability to adjust focus.

Work Environment: This position typically works in an office environment. Noise is moderate and typical of conversations and office equipment.

Americans with Disabilities Act: First Citizens Federal Credit Union complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. We will not discriminate against qualified individuals with a disability in any employment phase and will provide reasonable accommodations that do not cause undue hardship.

Additional Notes

• Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
• This job description is subject to change at any time.

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