Teller -Bristol, TN

First Bank & Trust Company; Bristol (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO 20 days/year

11 paid holidays

Health, dental, and vision insurance

401K/ESOP plan

Life insurance

Long-term disability

Job summary

First Bank and Trust in Bristol, TN seeks a Teller to provide superior customer service, handle deposits and withdrawals, and promote bank products. The role emphasizes accuracy in cash handling and compliance with banking policies while assisting customers in person, by phone, or email.

The successful candidate will have a high school diploma (associate degree preferred) and strong communication and interpersonal skills. Full-time position with benefits is available.

Qualifications

• High school diploma or equivalent required.
• Associate's degree in Accounting, Business, Finance, Communications, and/or Marketing – preferred.

Responsibilities

• Greet and assist customers with exceptional customer service.
• Assist customers with deposits, withdrawals, transfers, and other financial transactions.
• Provide excellent customer service by addressing inquiries and resolving issues.
• Maintain and balance a cash drawer accurately.
• Promote bank products and services to meet customer needs.
• Identify customer financial needs through active listening.
• Educate customers on digital banking tools and services.
• Collaborate with team members to meet customer service and operational goals.
• Stay updated on banking regulations, product changes, and industry trends to provide accurate information to customers.
• Ensure compliance with all banking policies, procedures, and regulations.
• Respond to customer inquiries in person, over the phone, or via email.

Skills

Customer service

Cash handling

Communication

Attention to detail

Interpersonal skills

Education

High school diploma or equivalent

Associate's degree – Accounting, Business, Finance, Communications, and/or Marketing – preferred

Tools

Banking software

Job description

First Bank and Trust is seeking a Teller to work in Bristol, TN. The Tellers at First Bank and Trust are the primary contact for our customers. Tellers provide our customers with superior and quality customer service. These individuals promote the Bank’s products and services and provide customer referrals for new products and services daily.

KEY RESPONSIBILITIES:

• Greet and assist customers with exceptional customer service.
• Assist customer with deposits, withdrawals, transfers, and other financial transactions.
• Provide excellent customer service by addressing inquiries and resolving issues.
• Maintain and balance a cash drawer accurately.
• Promote bank products and services to meet customer needs.
• Identify customer financial needs through active listening.
• Educate customers on digital banking tools and services.
• Collaborate with team members to meet customer service and operational goals.
• Stay updated on banking regulations, product changes, and industry trends to provide accurate and up-to-date information to customers.
• Ensure compliance with all banking policies, procedures, and regulations.
• Respond to customer inquiries in person, over the phone, or via email.
• Ensuring compliance with all banking policies, procedures, and regulations.

QUALIFICATIONS:

• High school diploma or equivalent.
• Associate's degree - Accounting, Business, Finance, Communications, and/or Marketing – preferred.
• Two years of previous cash handing or customer service experience.
• Strong communications and interpersonal skills.
• Attention to detail.
• Basic computer proficiency and ability to learn banking software.

BENEFITS FOR FULL-TIME EMPLOYEES:

• PTO Leave is 20 Days per year earned monthly.
• First Bank and Trust recognizes 11 paid holidays, when the holidays occurs during the work week.
• Medical, Dental and Vision Insurance coverage starts the 1st day of the month after hire date.
• Employees are automatically enrolled in the bank's 401K/ESOP Plan.
• First Bank and Trust provides basic life insurance coverage equal to two times an employees' base salary.
• First Bank and Trust provides long-term disability Insurance coverage.
• Normal work week is Monday- Friday between 8:00- 6:00 and Saturday 8:00-1:00

First Bank and Trust is an Equal Opportunity Employer EOE/AA/M/F/Disabled/Veteran