Teller/Banker (Rodd Field)

Security Service Federal Credit Union; Corpus Christi (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K match

Tuition reimbursement

Paid vacation

Paid sick leave

Total Wellbeing program

Job summary

Security Service Federal Credit Union seeks a friendly Teller/Banker in Corpus Christi, TX. You will be the first point of contact for members and promote SSFCU products, helping members reach their financial goals through checking, savings, loans, and digital services.

The role emphasizes cross-selling, meeting sales goals, and potential growth through cross-training between teller and banker functions. A high school diploma and banking experience are valued, with opportunities for career

Qualifications

• Minimum of one year direct banking experience or two to three years with cash handling, customer service and sales.
• Proficiency in Excel, Word, and Outlook.
• Able to maintain a flexible work schedule during normal business hours and travel to other branches.
• May be required to complete, within 180 days of request, MLO registration and pass background checks.

Responsibilities

• Deliver the first impression of the branch and promote SSFCU products and services.
• Meet sales goals and identify cross-sell opportunities.
• Provide universal teller and banker service and cross-train.
• Educate members on digital services and maintain confidentiality.
• Assist with other job-related duties to help achieve the vision and values.

Skills

Customer service

Sales

Cash handling

Microsoft Excel

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Outlook

Core banking systems

Job description

As a Teller/Banker, you will often deliver the very first impression of the credit union to our members (credit union lingo for customers). You will become an expert and champion of Security Service products and services to help our members reach their financial goals. You will build and nurture long-lasting relationships by promoting our checking and savings accounts, loans, credit cards, and insurance services, to name a few. You will only offer products and services that meet our member's needs and contribute to their financial success. You will be a team player and support the credit union in becoming America's Best by meeting sales goals, proactively identifying cross-sell opportunities, and educating members on digital services available to them. You will provide "universal" service and will be cross-trained in both teller and banker functions to better serve our members. This means additional learning and growth opportunities for you!
Completes any other job-related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization’s Values.

What We Require:

At Security Service, we champion career growth and development. As such, our member service roles have a defined career path to support this. Most of our branch managers and assistant branch managers started in a Teller/Banker role!
Member Consultant: High school diploma or equivalent. Minimum of one (1) year of direct banking experience or two (2) to three (3) years of relevant experience with cash handling, customer service and sales, or comparable skills.
A customer-centric attitude focused on delivering great experiences to our members while maintaining strict confidentiality. Excellent interpersonal and communication skills with a goal-driven mindset. Proficiency in computer software including Excel, Word, and Outlook. Strong attention to detail, strong organizational skills and the ability to focus in a fast-paced environment. Able to maintain a flexible work schedule during normal business hours--never work another Sunday! May be required to travel to and from other branch locations for work and/or training.
At management discretion employee may be required to complete, within 180 days of request, federal registration as a Mortgage Loan Originator (MLO) as required by the Secure and Fair Enforcement of Mortgage Licensing Act of 2008 (S.A.F.E. Act). If registered, must maintain active registration, and comply with all requirements of the S.A.F.E. Act, including but not limited to, providing their unique identifier, and ensuring the Registry is updated with significant changes (i.e., name changes and reportable changes to legal or regulatory actions) within 30 days and must update employment and personal information in the Registry as required. If required to register as an MLO, will successfully pass a background check against the U.S. General Services Administration (GSA) Excluded Parties List (EPL), the HUD Limited Denial of Participation List (LDP List), and the Federal Housing Finance Agency's (FHFA) Suspended Counterparty Program (SCP) list as required by secondary market investors. Must maintain ability to pass any subsequent background checks against these lists and comply with all their requirements.

Ideal Candidate Will Have:

A desire to learn and grow within the credit union. Prior experience with banking or financial institution core systems and platforms. Experience with recommending products and service that meet customer's needs. Our most successful Teller/Bankers are able to ask appropriate high-impact questions in order to discover needs that our members didn't even know they had. Our ultimate goal is to ensure our members are aware of what we offer so we are able to save them time and money.

Who We Are:

Security Service Federal Credit Union is an industry leader who has built a reputation of innovation, strength, and stability. We pride ourselves on discovering and developing employees who have exceptional character and a genuine passion for helping others. In return, we deliver a comprehensive total rewards package that supports the financial, physical, and emotional wellbeing of our employees.

Our Core Values:

All employees should demonstrate our SSFCU core values -- Caring, Innovative, Honest, Fair and Dedicated -- while providing enthusiastic, professional, and courteous service to SSFCU members and employees.

What We Offer:

• medical insurance
• dental and vision insurance
• health savings and flexible spending accounts
• company paid employee life insurance
• supplemental life insurance plans
• supplemental insurance plans for hospital and critical accident
• short term disability
• company paid long term disability
• paid sick and safe leave
• paid vacation
• 401K match with immediate vesting
• tuition reimbursement
• employee tenure and award programs
• access to an on-site fitness center or gym membership reimbursement program
• employee participation in our award-winning Total Wellbeing program focusing on physical, financial and emotional wellbeing
• investment in our communities through our Volunteer Corps
• ongoing growth and development opportunities

Additional Information:

We are an EEO Employer that provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.

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