Teller 1 (Full-Time)

The Citizens State Bank; Goessel (KS); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance plans

Dental insurance plan

Life insurance plan (company paid)

Long term disability plan

Short term disability plan

401(k) plan with company match

Paid time for vacation, sick, holidays

Employee assistance program

Discounted banking services

Career advancement and training

Employee and community activities

Job summary

The Citizens State Bank in Goessel, KS is seeking a Teller 1 to handle cash transactions and provide friendly, accurate service to customers. You will support deposit processing, respond to routine inquiries, and maintain daily records with attention to detail in a busy, service-oriented environment.

Ideal candidates have a high school diploma, prior cash handling experience, and strong communication skills.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Previous customer service and cash handling experience required.
• Spanish bi-lingual capabilities are a plus.

Responsibilities

• Provides exceptional customer service as the bank’s primary contact with the public.
• Receive checking and savings deposits; verify cash and endorsements; issue receipts.
• Answer basic inquiries about rates, service charges and account histories.
• Required to work the drive-up and to float between stations.
• Must be able to work Saturday staff rotation and adhere to bank policies.
• Follow Bank Secrecy Act, OFAC and USA PATRIOT Act procedures and maintain accuracy.
• Maintain legible handwriting and accurate data entry for transactions.

Skills

Customer service

Cash handling

Spanish (bi-lingual)

Education

High school diploma or equivalent

Some college experience preferred

Tools

MS Office

Loan software

Job description

Your employment adventure begins here. We take great pride in our employees and strive to have enjoyable work teams. Along with competitive compensation, we provide a challenging work environment with opportunities for both personal and professional growth. Your chance to shine is waiting!

As a member of our team

The Citizens State Bank offers the following benefits to eligible employees:

• Medical insurance plans
• Dental insurance plan
• Life insurance plan (company paid)
• Long term disability plan
• Short term disability plan
• 401(k) plan with company match
• Paid time for vacation, sick, holidays, etc.
• Employee assistance program
• Discounted banking services
• Career advancement and training
• Employee and community activities

The Citizens State Bank is an Equal Opportunity Employer and invites all interested and qualified applicants to apply for employment opportunities. Our company does not discriminate on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individual is protected category constitutes a bona fide occupational qualification.

The Citizens State Bank provides reasonable accommodation to individuals with disabilities and disabled veterans who seek to access the company’s online application system. Applicants with disabilities may contact us at [e-mail] or620-345-6317for assistance.

Current Openings

Location: Goessel, KS

Job Id:239-2616

# of Openings:1

Job Description

Reports to

Teller Supervisor/Regional Teller Manager/Market President

Required Education and Experience

• High school diploma or equivalent required. Some college experience preferred but not required.
• Previous customer service and cash handling experience required.
• Spanish bi-lingual capabilities are a plus.

Summary/Objective

The Teller 1 receives and pays out money, as well as accurately keeps records of money and negotiable instruments involved in a financial institution's various transactions. The Teller 1 is responsible for providing effective customer service for all customers by using excellent service skills and is expected to communicate effectively with team members within the bank.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Provides exceptional customer service as the bank’s primary contact with the public. Gives undivided attention to each customer, smiles and greets them in a friendly manner.
• Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit.
• Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
• Required to work the drive-up.
• Expected to “float”.
• Must be able to work in a Saturday staff rotation.
• Follow all bank policies and procedures. Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to Supervisor.
• Must be able to pay attention to details while performing multiple tasks simultaneously for periods of 2 hours or longer.
• Must show up to work regularly without excessive absences.
• Must have fluency in English for effective job performance. Must be able to speak clearly, distinctly and be understood by co-workers and customers. Bi-lingual is a plus but not necessary.
• Must be able to demonstrate strong computer skills including MS applications, loan software, etc.
• Must be able to communicate to co-workers and customers concisely to answer questions, explain nuances of transactions, clarify new procedures, and ask questions for clarification.
• Handwriting must be legible and in standard bank-specified format for clear reading by scanners and software.
• Numbers must be recorded on forms in correct and accurate order and entered into computer systems in correct and accurate order.
• Writing skills must include the ability to spell correctly and use proper grammar and punctuation. This includes both e‑mail and formal letters.
• Must be able to learn procedures within a bank-specified timeline and follow them accurately and consistently according to bank standards.
• Must be able to learn new duties and procedures and implement them into work habits within bank-specified timelines.
• Must be able to see in order to view a computer screen, count money, know when a customer needs assistance, and follow security procedures.
• Must be able to hear and understand customer requests.
• Must be able to read accurately and retain information that was read and apply it.
• Must possess strong interpersonal skills when interacting with internal and external customers.
• Must be able to lift and carry 20 pounds.
• Must be able to stand or sit for long periods (4 hours or more). Requires ability to sit at higher than standard chair height or the ability to stand for periods of 4 hours or more, as well as the ability to safely and efficiently move to different stations in the teller area, most/all of which are higher than desk height.
• While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• Other duties as assigned.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Customer/Client Focus.
• Decision Making.
• Technical Capacity.
• Stress Management/Composure.
• Thoroughness.
• Flexibility with schedule, co-workers, manager, etc.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Position Type/Expected Hours of Work

This can be a full time or part time position as posted in job opening advertisement.

Remote Work Availability

Ineligible for full or part time remote work or work from home due to business and customer facing needs.

Classification

Non-exempt

Travel

Limited travel from bank location to another bank location required from time-to-time.