Teller 1

Provident Credit Union; Redwood City (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Tuition reimbursement

Paid time off

Job summary

Provident Credit Union in Redwood City is hiring a full-time Bank Teller to assist members with daily transactions (deposits, withdrawals, loan payments and wires) and to deliver friendly, accurate service while identifying referral opportunities.

The role includes training and career growth, a robust benefits package (health/dental/vision, 401(k) with matching, tuition reimbursement, PTO), and discretionary bonuses. A strong customer focus and cash handling accuracy are essential for success.

Qualifications

• Experience handling cash and processing teller transactions.
• Strong customer service and verbal communication skills.
• Ability to identify referral opportunities and explain banking products.

Responsibilities

• Assist members with deposits, withdrawals, loan payments and wires.
• Recognize member needs and refer suitable Provident products.
• Provide top-notch service and accurate cash handling throughout shifts.
• Support members in reaching their financial goals with care and clarity.

Skills

Cash handling

Customer service

Sales referrals

Communication

Education

High School Diploma

Job description

Bank Teller - Full Time (Redwood City, CA)We are a winner of the Bay Area News Group Top Workplace in 2017 - 2026. Check us out on Glassdoor.At Provident, it's part of our DNA to continuously improve and find new opportunities to support our employees. Here you can make a difference. If you want a chance to positively impact the lives of our members and be an indispensable part of our team, come join us!We are contributing to the financial well-being of community members and our employees. We are a diverse credit union, headquartered in Silicon Valley, with a growth mind-set and finding new ways to get better and have fun doing it.You’ll have an opportunity to build a career with us with our generous training and tuition reimbursement. Did we mention our passionate support of community volunteerism? You will find a balance with us of hard work and time for your personal pursuits. We invite you to apply to learn more!What is a Bank Teller?We’re glad you asked! Our Tellers handle cash, interact with members and seize every opportunity they can to sell Provident’s great products and services to help our members manage their finances successfully. You’ll also be working towards your professional goals while helping members reach their financial goals. This position opens the door to a variety of future career possibilities with Provident.Here’s a breakdown of the day-to-day functions:Assist members with their daily transactions (deposits, withdrawals, loan payments and wire transfers)Recognize member needs and make referrals that may be of benefit to them.Give your best every day to provide top-notch service to members. (Sure, this is a given – but we like saying it anyway!)Helping members reach financial goals by suggesting Provident’s products and services.What Provident Offers You:Career pathing and opportunity for growth and advancement.Phenomenal benefits – including health/dental/vision, home and consumer loan program (discounted rates), generous tuition reimbursement, scholarship opportunities, 401k, PTO, volunteer time off and more!Tellers receive a pay differential on Saturday’s, as well as the opportunity to participate in our annual discretionary bonus.Preferred work hours/schedule:Monday through Thursday: 8:30am to 5:30pm with one hour lunch breakFriday: alternating schedule between 8:30am - 5:30pm with one hour lunch or 9:30am - 6:30pm, alternating Saturdays with a day off during the week if covering a Saturday.Saturday: 8:45am to 2:30pmBenefits you will enjoy:Quality medical, dental and vision care coverage401(k) retirement plan with up to 150% matching employer contributionsStrong commitment to investing in your career and educational advancement by offering up to 100% Tuition reimbursement for approved courses.Annual Discretionary bonusGenerous paid time off and paid holidaysFlexible spending accountsShort and long-term disability coverageLife and AD&D insuranceProvident membershipRate discount on home and auto loansIn-house trainingPay Grade is A2. This position is eligible for our twice a year discretionary bonus.Targeted Base Pay: $25.00/hourProvident is an Equal Opportunity EmployerWe are a winner of the Bay Area News Group Top Workplace in 2017 - 2026. Check us out on Glassdoor