Teller - 06095

Coastal Credit Union; Raleigh (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Coastal Credit Union is seeking a Teller to provide exceptional service using our Interactive Teller Machines. This full-time position includes a varied schedule and pays $19.00/hr. Responsibilities include processing transactions, resolving member issues, and promoting services. Qualifications include one year of teller or call center experience and a high school diploma.

Qualifications

• One year teller or Call Center experience.

Responsibilities

• Process deposits, withdrawals, loan payments, account transfers, and cash checks (50%).
• Assist with member concerns or issues in a timely manner (20%).
• Educate members regarding products and services (10%).
• Communicate with the management team for efficiency improvements (10%).
• Foster a team environment and strive to meet individual performance metrics (10%).

Skills

Problem Solving

Technical Skills

Education

High school diploma or equivalent

Job description

Job Title: Teller

Location: North Raleigh and Rocky Mount locations available

Hours: Shift is 10:15am-7:15pm. Teller Center operates 7 days per week from 6:45 a.m. to 7:15 p.m.

The full-time schedule will include weekday and alternating weekend hours up to 40 hours per week.

Pay Rate: $19.00/hr.

Your impact:

The Teller makes a great first impression on our members. Tellers use technical skills and problem solving to provide members with exceptional service using video via our Interactive Teller Machines.

As a key contributor to the Coastal team, your responsibilities will be:

• (50%) Process deposits, withdrawals, loan payments, account transfers, and cash checks

• (20%) Assist with member concerns or issues in a timely manner by resolving them personally or by referring to branch staff

• (10%) Educate members regarding products and services we offer and recognize opportunities for referrals to branch staff for follow-up

• (10%) Communicate with the management team and present ideas for improving efficiency, increasing revenue, and reducing expenses

• (10%) Make contributions to foster a team environment, strive to meet individual performance metrics, and be aligned with corporate initiatives with a focus on member experience.

Interested? Here are the qualifications we need to see on your resume:

Experience: One year teller or Call Center experience

Education: High school diploma or equivalent

For consideration visit https://coastal24.applicantpool.com/jobs/ . You can also scroll back up to the top of this page to the "Apply Now" section.

Deadline for Application: All resumes must be received on or before 6/14/2025

Coastal Federal Credit Union is committed to providing reasonable accommodations to applicants who may have disabilities. If you need special assistance or an accommodation in applying for employment, please contact our HR department at [e-mail]. Request for reasonable accommodation will be considered on a case by case basis.

"It's our duty to create a workplace and company culture where everyone feels heard and valued, and is appreciated for their unique backgrounds, experiences, and perspectives. At the end of the day, what truly matters is that every person who walks through our doors believes that they are an integral part of our team and can bring their best, true self to work each day. Building a culture of inclusivity means creating an environment where everyone thrives and succeeds together."

-Tyler Grodi, CEO

VEVRAA Federal Contractor

Equal Opportunity/Affirmative Action Employer

Minority/Female/Disability/Veterans