Teller

Credit Union of Texas; Wylie (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D

401(K)

FSA

HSA

Free and discounted credit union सेवास

Job summary

Credit Union of Texas is seeking a Teller to accurately and efficiently process teller transactions while identifying member financial needs and recommending suitable credit union products and services. The role emphasizes delivering an unexpected experience with outstanding service to members, along with adherence to regulatory requirements and security protocols.

The position requires basic math, reliable cash handling, and a commitment to our core values, with opportunities for growth within

Qualifications

• Must be 18 years of age or older with a high school diploma or equivalency.
• Minimum 6 months or more of similar or related experience.
• Ability to identify member financial needs and recommend suitable credit union products/services.
• Adhere to Bank Secrecy Act/ AML and other regulatory requirements.

Responsibilities

• Demonstrate enthusiastic support of Credit Union of Texas’s vision and values.
• Process deposits and withdrawals for share and checking accounts, loan payments, and card payments.
• Negotiate cash handling, process negotiable instruments, and credit card cash advances.
• Identify member needs and recommend appropriate credit union solutions.
• Meet or exceed sales and service goals set by leadership.
• Place holds on checks per Regulation CC and policy.

Skills

Cash handling

Customer service

Sales

Regulatory awareness

Education

High school diploma or equivalent

Job description

Description

Position Purpose and Objectives

We are team CUTX, and we exist to deliver an unexpected experience. We were chartered in 1931 to serve our communities better than the banks. Our focus is on teaching our members to take control of their finances. To join team CUTX, you must value Caring, Understanding, Teaching and eXceeding expectations at every interaction. We empower our employees to succeed. Most of all, you must be ready to have FUN! Currently, we are seeking a Teller who is responsible for accurately and efficiently processing teller transactions. A Teller must be able to identify member financial need(s) and recommend an appropriate credit union product/service solution to fit that need.

Major Duties and Essential Functions

1. Demonstrate enthusiastic support of Credit Union of Texas’s vision, core values, employee creed, and long term objectives. A key component of this is to “deliver an unexpected experience” by consistently providing outstanding service to internal and external members with every interaction.

2. Process share account and checking account deposits and withdrawals, loan/lease payments, and credit card payments.

3. Negotiate check cashing transactions, process negotiable instruments (cashier’s checks, money orders), and process credit card cash advances.

4. Identify member financial need(s) and recommend an appropriate/progressive credit union product/service solution.

5. Responsible to meet or exceed sales and service goals established by leadership.

6. Exercise due diligence by placing appropriate holds on checks deposited in accordance with Regulation CC and CUTX Funds Availability Policy.

7. Performs job duties within our bylaws, regulations, Board of Directors policies, established internal and external service standards and our work procedures. This includes compliance with Bank Secrecy Act/Anti-Money Laundering, Office of Foreign Assets Control and USA Patriot Act as they apply to the duties of the position.

8. Protect member information and other sensitive information by maintaining confidentiality while adhering to the credit union’s privacy policy.

9. Accept responsibility for store security by securing keys, combinations, documents, records, and negotiable items. Comply with robbery and hold-up procedures.

We offer an excellent compensation and benefits package including: medical, dental, and vision insurance; life insurance and AD&D; 401(K); flexible spending account; Health Savings Account, and free and discounted credit union services.

Please note that all prospective candidates are subject to a credit check. Credit, if established, must be in good standing to be eligible for hire.

Requirements

EDUCATION AND EXPERIENCE

Must be 18 years of age or older with a high school diploma or equivalency. Minimum 6 months or more of similar or related experience.

Physical Activities and Requirements of this Position

CATEGORY

DESCRIPTION

Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.

Grasping

Using fingers and palm on an object.

Talking

Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.

Repetitive Motions

Movements frequently and regularly required using the wrists, hands, and/or fingers.

Average Hearing

Able to hear average or normal conversations and receive ordinary information.

Average Visual Abilities

Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.

Sedentary Work

Sitting part of the time. Exerts up to 20 lbs. of force occasionally.

Working Conditions of this Position

DESCRIPTION

Few. No hazardous or significantly unpleasant conditions except during construction wearing a hard hat is required.

Mental Activities and Requirements of this Position

Reasoning Ability: The ability to use common sense or logic.

CATEGORY

DESCRIPTION

Detailed

Ability to apply common sense understanding to carry out detailed instructions and to deal with problems involving many variables.

Mathematical Ability:

Basic

Ability to perform basic math skills including adding, subtracting, multiplying, and dividing two digit numbers; operations with units such as inch, foot, yard; ounce, pound (or their metric counterparts), and square footage; ability to understand appraisals, compute rent rates and lease expiration times.

Language Ability: The level of ability required to communicate and understand written and oral language.

Typical

Ability to use passive vocabulary of 5,000-6,000 words; read at a moderate rate; and define unfamiliar words in dictionaries for meaning, spelling and pronunciation. Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs. Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary. Ability to read, analyze and interpret general business periodicals, professional journals, correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, guests, vendors and the general public.

Compliance requirement

The responsibilities contained within this job description remains compliant with Bank Secrecy Act / Anti-Money Laundering, Office of Foreign Assets Control and USA PATRIOT Act as they apply to the duties of the position

Disclaimer

The information in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job, which may vary on the department or the assignment. The actual essential duties, responsibilities and qualifications may vary by department, reporting structure and other business needs. No inference should be drawn that a specific job duty, responsibility or qualification is non-essential by its absence from this description.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.