Teller

Davita Inc.; Tukwila (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dedicated team at a leading financial institution as a Teller. In this role, you will provide exceptional service, manage member transactions with precision, and contribute positively to the banking experience. With a focus on community and member support, you'll help bolster financial wellness while enjoying competitive pay and benefits.

Benefits

Medical, dental, vision and life insurance

401k plan and employer-funded retirement plan

Paid time off (PTO) and paid holidays

Qualifications

• 1 year of customer service experience is important.
• Teller or cash handling experience preferred.
• Knowledge of financial product promotion is beneficial.

Responsibilities

• Ensure exceptional service in all member interactions.
• Handle transactions with accuracy and professionalism.
• Assist the community with financial wellness programs.

Skills

Customer Service

Attention to Detail

Multitasking

Good Communication Skills

Interpersonal Skills

Education

High School Diploma or associated Certification (GED)

Job description

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our "people helping people" philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU.

PAY RANGE

The Target Pay Range for this position is $21.11-$23.61 hourly. The full Pay Range is $21.11-$27.93 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here.

IMPACT YOU'LL MAKE:

The Teller role plays a crucial part in providing quality service to our members. With your excellent member service skills and knowledge of credit union policies and procedures, you will ensure that all teller transactions are conducted accurately, professionally, and in a timely manner, making a positive impact on our members' banking experience.

WHAT YOU'LL DO:

• Member Advantage Program:Ensure that every interaction with the members reflects our commitment to exceptional service and values.
• Information Protection Program: Uphold the highest standards of performance and information security in all aspects of your role.
• Member Services: Address member needs promptly and effectively, demonstrating a proactive and helpful approach. Guarantee that all members receive the attention and care they deserve, resolving any concerns or complaints promptly and effectively.
• Assisting the community with financial wellness: This could involve financial education programs or access to financial planning resources.

Compensation Transparency:

We believe in fair and equitable pay for all employees. The listed pay ranges reflect our commitment to both internal equity and market competitiveness:

• Teller: $21.50 - $22.00 per hour
  

Offers are made within this range, taking into account experience, skills, and alignment with internal team compensation. Please note that starting pay typically does not exceed the range midpoint.

Position Location: Tukwila Financial Center

Training Schedule (First 5 Weeks):

• Monday to Friday: 9:00 AM - 5:00 PM (Paid Training)
  

Regular Schedule (After Training):

• Monday to Friday: 8:00 AM - 6:30 PM

• Rotational Saturdays: 8:45 AM - 1:30 PM

QUALIFICATIONS:

Minimum Qualifications:

• Typically requires High School Diploma or associated Certification (GED), and 1 year of customer service or relevant experience.
• Minimum of one year of customer service experience.
  

Desired Qualifications:

• Teller or cash handling experience.
• Strong attention to detail and accuracy in handling transactions.
• Experience in promoting and selling financial products or services.
• Knowledge of regulatory requirements related to financial transactions.
• Successful completion of in-house teller training program.
• Proficient math skills, with the ability to process account transactions accurately.
• Ability to multitask.
• Good verbal and written communication skills.
• Good interpersonal skills to ensure professional handling of member concerns.
• Ability to work independently and as a team member, using discretion and sound judgment.
• Additional hours as necessary to accomplish objectives and goals.

EEO Statement:

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.