Teller

SeaComm Federal Credit Union; Town of Massena (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid Time Off

401K Plan

Medical

Dental

Vision

Flexible Spending Account Option

Life Insurance

Dependent and Spouse Life Insurance

Short Term Disability Insurance

Long Term Disability Insurance

Accident Insurance Options

Hospital Indemnity Insurance Options

Specified Disease Insurance Options

Pet Insurance

Legal/ID Shield Options

Employee Referral Program

Paid Volunteer Day

Employee Loan Discounts

Job summary

SeaComm Federal Credit Union in Town of Massena, NY seeks a full-time Teller to help deliver total member delight and assist with financial transactions.

You will process deposits, withdrawals, loan payments and other transactions, greet members, and provide routine information while directing complex inquiries to the appropriate department.

Qualifications

• One month to twelve months of similar or related experience.
• A high school education or GED.
• Strong interpersonal skills and discretion.
• Ability to handle cash accurately and securely.
• Physical ability to lift up to 20 lbs and stand for long periods.
• Full-time position with 39.5+ hours per week.

Responsibilities

• Cross-sells and refers credit union products and services.
• Welcomes members and provides routine information concerning services and directs members to appropriate department for information.
• Receives and processes member financial transactions in person or through mail/night drop; deposits, withdrawals, loan payments; verifies endorsements; sells money orders and stamps; transfers funds.
• Balances cash drawer and daily transactions; prepares cash sheets; handles nightly postings.
• Delivers member service that meets Quality Loop and Internal Service Survey standards.
• Performs filing, computer input and telephone duties; other tasks as assigned.

Skills

Customer service

Cash handling

Attention to detail

Communication skills

Education

High School Diploma or GED

Tools

Calculator

Cash register

Photocopy machine

Telephone

Job description

Role:

To assist the Credit Union in achieving its Service Mission to deliver Total Member Delight in each and every service interaction with both internal and external members. A key component of this external service is to identify the financial needs of each member and recommend an effective credit union product solution. In addition, the position will assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments.

Responsibilities

• Cross-sells and refers credit union products and services.
• Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service.
• Receives and processes member financial transactions either in person or through the mail/night drop, including but not limited to deposits, withdrawals and loan payments; verifies cash and check endorsements; sells money orders, official checks and stamps to members; transfers amounts from member accounts as directed.
• Balances cash drawer and daily transactions, prepares cash sheet and bundles work that is sent to the Accounting Dept. nightly.
• Delivers member service that meets Quality Loop and Internal Service Survey standards.
• Performs a variety of miscellaneous tasks including but not limited to filing, computer input and answering the telephone.
• Other duties as assigned.

Knowledge & Skills

Experience: One month to twelve months of similar or related experience.

Education: A high school education or GED.

Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills: Calculator and computer keyboard by touch. Operate money and coin counters, photocopier, telephone and other office equipment as needed. Must be good with number and name detail.

Physical Requirements: Must be able to lift and move bags of coin (up to 20 lbs). Must be able to stand for long periods of time.

Position Type: Full Time

Hours: 39.5+ Hours per week.

Current Schedule: Varies as needed.

Pay Range:$17.00 - $19.00 per hour. Position also eligible for quarterly incentives and annual bonus.

Actual starting salary will be determined based on skills, experience (to the extent relevant) and other job-related factors, consistent with applicable law.

Benefits

• Paid Time Off
• Paid Holidays
• 401K Plan
• Medical
• Dental
• Vision
• Flexible Spending Account Option
• Life Insurance
• Dependent and Spouse Life Insurance Options
• Short Term Disability Insurance
• Long Term Disability Insurance
• Accident Insurance Options
• Hospital Indemnity Insurance Options
• Specified Disease Insurance Options
• Pet Insurance
• Legal/ID Shield Options
• Employee Referral Program
• Paid Volunteer Day
• Employee Loan Discounts

SeaComm is an Equal Opportunity/Affirmative Action Employer. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.