Teller

Champions First Credit Union; Tallahassee (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Champions First Credit Union in Tallahassee is seeking a full-time Teller to perform routine financial transactions, balance vaults, and open new accounts. The role requires cash handling experience, reliable transportation, and in-person attendance at the North Monroe branch.

Ideal candidates will provide excellent customer service, adhere to regulatory requirements, and contribute to a positive team environment with incentives and profit sharing as part of the compensation package.

Qualifications

• High school diploma or equivalent plus at least 6 months of cash handling experience.
• Must attend work schedule in-person at Tallahassee N. Monroe Branch.
• Must be bondable and have reliable transportation.

Responsibilities

• Perform routine financial transactions (deposits, withdrawals, loan payments, etc.) according to policy.
• Open new accounts and collect required documentation.
• Balance the vault and cash equipment; manage night drop and ATM deposits.

Skills

Cash handling

Customer service

Interpersonal skills

Attendance

Bondable

In-person service

Education

High school diploma or equivalent

Tools

Vault balancing equipment

Cash counter

ATM balancing

Job description

Start Your Career with Champions First Credit Union!

Ready to start your banking career? Champions First Credit Union is growing across North Florida! Join a team that values community, career growth, and work–life balance, with tuition reimbursement and training from day one.

Who We Are

At Champions First Credit Union, we're proud to be a rapidly growing, $545 million and growing financial institution serving communities in the Panhandle area, with our headquarters in the State Capital of Tallahassee.

We've been part of North Florida for decades, helping our members achieve financial success while strengthening the communities where we live and work. We believe in making a real differencethrough charitable giving, local events, and educational partnerships like our scholarships and donations to Florida State University.

Our culture is professional, positive, and people-focused. We support our employees with meaningful work, a supportive team, and opportunities to grow.When our employees succeed, our members and communities thrive too.

Essential Functions

• Perform routine financial transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, purchase of monetary instruments and check cashing according to established Champions First Credit Union policies and procedures.
• Fully comply with all state and federal regulations governing OFAC, BSA, and FACTA.
• Evaluate checks for negotiability and apply standardized Check21 procedures when applicable.
• Open new accounts by performing all necessary system functions and collecting all required documentation.
• Must have working knowledge of the Shared Branching rules and regulations.
• Respond to new account and loan inquiries by providing information about Champions First Credit Union products and services.
• Contribute to branch production by educating members about beneficial products and services.
• Respond to members' requests, problems and complaints, and/or direct them to the proper person for specific information and assistance.
• Receive various information pertaining to members' accounts and route to proper department for processing.
• Assist in all teller department operations, including but not limited to branch balancing, vault balancing, cash management and night deposit management.
• Balance the vault, various cash equipment such as the coin machine, cash dispense and ATM in addition to ensure the night drop, ATM deposits and mail are all completed on time (same day) and correctly.
• Report any problems or concerns of the department to the branch supervisor.
• Maintain an adequate supply and oversee availability of daily cash, traveler's checks, money orders and cashier's checks. Monitor teller inventory and supplies.
• Responsible for ensuring that branch is meeting documentation expectations and compliance requirements.
• Must exhibit superior customer service skills and have a desire to contribute to a high functioning team.

NOTE: The list of essential functions is not exhaustive. It may be supplemented as necessary from time to time.

Additional Functions

• Assist with member complaints & discrepancies.
• Responsible for Optical Imaging documents in the Teller area.

EEO Statement

Champions First Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Position Requirements

Job Specifications

• Regular & predictable attendance
• Professional, well-developed interpersonal skills are necessary for servicing Credit Union members and projecting a positive image as a representative for the Credit Union.
• Minimum requirement of a high school diploma or equivalent plus at least 6 months of previous cash handling experience. Other experience and/or performance may be considered.
• Must be able to attend work schedule in-person at Tallahassee N. Monroe Branch.
• Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.).
• This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, printers, filing cabinets and fax machines. Additionally, this job will be required to operate a vault, ATM for balancing process, cash counter, cash advance machine and coin machine.
• This position requires manual dexterity, the ability to lift files and open filing cabinets and vault doors. Should be able to lift full boxes of work and be able to move full coin bags from the Fed and coin machine. This position requires bending, stooping or standing as necessary.
• Candidates must have at least six months of cash handling experience.
• Must be bondable and have reliable transportation.

Ideal candidate should be friendly, motivated, organized and must be a good problem solver. A service attitude and good cash handling skills are essential to the success of this position. Participation in our product referral culture is an important part of the Teller role.

Full-Time/Part-Time Full-Time

Salary Range (commensurate with experience) Hourly - $17, plus incentives and profit sharing

Benefits Offerings Medical, Dental, Vision, 401(k) & ROTH, Paid Time Off, 13 Holidays, Paid Birthday & Anniversary Leave, Tuition Assistance, Profit-Sharing Plan

Position Teller

Number of Openings 1

Exempt/Non-Exempt Non-Exempt

Req Number BAN-26-00040

Location North Monroe

About the Organization We are a rapidly growing $545 million Credit Union spanning across the entire northern region of Florida, headquartered in the State Capital of Tallahassee.

We are committed to building strong communities where our employees and members live and work. We contribute to various charities, support local events, and give back to Florida State University through donations and scholarships. Employee engagement is important to us, providing many opportunities to attend training, improve professional development, and promote career advancement within the organization. We have a professional, encouraging, and supportive culture that values our employees and strives to create a work-life balance with a tremendous benefits package to include a variety of insurance products for the employee and dependents, and a generous paid time off structure to include sick, vacation, personal, birthday, work anniversary, and federal holidays.

EOE Statement Champions First Credit Union is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

This position is currently accepting applications.