Teller

PNC Business Credit; Springfield (IL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Time off

Benefits

Career development

Wellness programs

Recognition

Job summary

PNC in Springfield, IL is seeking a customer-focused banking professional to deliver a unique experience that improves customers' financial wellbeing. You will handle a variety of interactions, educate customers on alternatives, and identify opportunities to refer to branch staff.

Daily responsibilities include applying product knowledge, processing transactions efficiently, and supporting lobby engagement to connect customers with PNC solutions.

Job description

* Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.* Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.* Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.* Applies product and procedural knowledge to solve customer's problems.* Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.PNC's total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our.