Part Time Teller

PNC Business Credit; North Carolina; On-site; USD 32,000 - 42,000; Full time

Job summary

PNC is seeking team-oriented associates to deliver exceptional customer experiences at the branch and help customers achieve financial wellbeing. You will engage customers in meaningful conversations, educate them on options, and identify opportunities to refer to branch staff for appropriate products and services.

You will promote teller operations and use available technology to assist customers, applying product knowledge with sound judgment and ensuring accurate daily operations within a

Responsibilities

• Delivers a unique customer experience by understanding needs and educating customers on financial options.
• Identifies banking opportunities during conversations and refers to branch staff as appropriate.
• Performs lobby engagement to connect with customers and promote PNC products.
• Educates customers on managing transactions using technology, tools and resources.
• Applies product and procedural knowledge to resolve customer problems.
• Follows policies and procedures with sound judgment within established limits.
• Ensures teller and branch operations and maintenance tasks are completed accurately and efficiently.

Skills

Customer service

Communication

Salesmanship

Banking knowledge

Tools

CRM software

Job description

* Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.* Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.* Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.* Applies product and procedural knowledge to solve customer's problems.* Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.PNC's total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our.