Teller

EastRise Credit Union; South Burlington (VT); On-site; USD 10,000 - 60,000; Full time

Job summary

EastRise Credit Union, a prominent financial institution, is seeking a Teller to enhance their customer service team. In this pivotal role, you will manage daily transactions and provide support to customers, ensuring compliance and operational excellence. This position is perfect for individuals with strong numerical skills, an eye for detail, and a passion for assisting clients with their banking needs. Join our team to help us foster trusted relationships within the community.

Qualifications

• High school diploma or equivalent required.
• Previous experience in customer service preferred.
• Strong numerical and cash handling skills.

Responsibilities

• Process customer transactions accurately and efficiently.
• Provide excellent customer service and address inquiries.
• Maintain cash drawer accuracy and compliance.

Skills

Numerical proficiency

Attention to detail

Communication

Interpersonal skills

Problem-solving

Education

High school diploma or equivalent

Associate's degree in finance, business, or a related field

Tools

Banking software

Job description

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EastRise Credit Union provided pay range

This range is provided by EastRise Credit Union. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.32/hr - $21.47/hr

A s a Teller, you will play a crucial role in the banking industry by providing exceptional customer service and ensuring the smooth operation of daily transactions. Your primary responsibility will be to handle cash deposits, withdrawals, and transfers while maintaining accuracy and compliance with banking regulations. You will also assist customers with inquiries regarding their accounts and promote bank products and services that meet their financial needs. By fostering positive relationships with customers, you will contribute to the overall success and reputation of the bank. Ultimately, your efforts will help create a welcoming environment that encourages customer loyalty and satisfaction.

Minimum Qualifications

• High school diploma or equivalent.
• Previous experience in a customer service role, preferably in a banking or financial services environment.
• Strong numerical and cash handling skills.
  
  

Preferred Qualifications

• Associate's degree in finance, business, or a related field.
• Experience with banking software and technology.
• Bilingual abilities to assist a diverse customer base.
  
  

Responsibilities

• Process customer transactions, including deposits, withdrawals, and loan payments accurately and efficiently.
• Provide excellent customer service by addressing inquiries, resolving issues, and offering information about bank products and services.
• Maintain cash drawer accuracy and ensure compliance with security procedures and policies.
• Assist in identifying customer needs and recommending appropriate banking solutions.
• Collaborate with team members to achieve branch goals and enhance the overall customer experience.
  
  

Skills

The required skills for this position include strong numerical proficiency and attention to detail, which are essential for accurately processing transactions and maintaining cash drawer integrity. Excellent communication and interpersonal skills will be utilized daily to engage with customers, understand their needs, and provide tailored solutions. Problem-solving abilities will come into play when addressing customer inquiries and resolving any issues that may arise. Familiarity with banking regulations and compliance will ensure that all transactions are conducted within legal guidelines. Preferred skills, such as proficiency in banking software, will enhance efficiency and accuracy in daily operations.

EastRise Credit Union is an Equal Opportunity Employer (E.O.E.).

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

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