Teller

First PREMIER Bank/PREMIER Bankcard; Sioux Falls (SD); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision coverage

PTO and 401(k) match

Volunteer hours

Wellness program

Job summary

First PREMIER Bank in Sioux Falls seeks a full-time teller to deliver premier customer service, manage a cash drawer, and balance it daily. You will process deposits, withdrawals, and loan-related payments, and assist with account openings while supporting branch operations.

The role includes a Monday–Friday schedule with Saturday rotations, and opportunities to cross-sell banking products. Join a team focused on integrity and customer satisfaction.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year of cash handling, customer service and/or banking experience is required.
• Basic computer skills and sales experience is preferred.
• Clear and effective verbal and written communication skills.
• Ability to work with co-workers to promote an effective team.

Responsibilities

• Greet customers and deliver PREMIER customer service with prompt, accurate transactions.
• Manage a cash drawer and balance it daily according to teller standards.
• Process deposits, withdrawals, checks, and loan/credit line payments.
• Assist customers with account openings/closures and service requests.
• Support lobby and teller areas while following processing standards.
• Participate in community events to build brand awareness.

Skills

Verbal communication

Office software

Sales opportunities

Trust and integrity

Team collaboration

Time management

Interpersonal skills

Cash handling

Customer service

Banking experience

Basic computer skills

Education

High school diploma

Job description

At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work.

We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions.

Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.

Job Description

Location: Sioux Falls, SD

Shift: Monday - Friday - Saturday rotations

Job Status: Full-Time

Company: First PREMIER Bank

About The Role

Provide PREMIER customer service and assists the Branch with sales to all bank customers. Manage a cash drawer and balance it daily according to teller performance standards. Identify financial solutions and originate deposit and small loan accounts. Provide support to all areas of the Branch, including the lobby and teller line while adhering to the teller and lending processing standards.

Job Duties And Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned.

• Execute PREMIER customer service by greeting all customers promptly, processing transactions accurately and efficiently, maintaining confidentiality, and understanding the features and benefits of First PREMIER Bank’s products and services.
• Manage a cash drawer and balance it daily according to teller performance standard; Process transactions including deposits and withdrawals, cashed checks, Savings Bonds, and receipt of payments (loans, credit cards, credit lines).
• Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory and internal codes of conduct.
• Assist customers with all queries and process customer requests for account opening/closures.
• Perform consumer and commercial loan processing tasks that include preparing and sending completed loan file(s) to Loan Servicing.
• Maintain a thorough understanding of the deposit and loan account platforms and all other applicable applications within the core system.
• Meet established annual goals for checking and loan products as assigned, keeping personal and branch objectives in mind.
• Assist and support any call program activities.
• Participate in community events creating brand awareness.

Skills And Qualifications

• Express ideas, request action, and formulate plans by means of clear and effective verbal communications to respond to customers and/or organizational needs.
• Understand and effectively use standard office equipment and software packages to support business processes.
• Work at a basic level to recognize sales opportunities during service interactions to enhance overall customer service.
• Conduct oneself in a manner that promotes trust in the individual and the organization.
• Cooperatively interact with co-workers to promote an effective and productive work unit.
• Effectively manage time to ensure prompt completion of tasks and duties.
• Must have excellent interpersonal skills; clear and effective verbal and written communication skills.
• High school diploma or equivalent is required.
• Minimum of 1 year of cash handling, customer service and/or banking experience is required.
• Basic computer skills and sales experience is preferred.

Competitive Benefits Package

• Full medical benefits when working 20+ hours per week
• Traditional and High Deductible health plan options available
• FREE dental and vision coverage
• Generous Paid Time Off plans401(k) – dollar-for-dollar match up to 5% of total compensation
• Special discounts and offers for events at the Denny Sanford PREMIER Center
• PREMIER Wellness Program
• Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
• Fun Employee Parties

Our Culture

• Emphasis on personal success, respect, health, wellness, fun and giving back
• Employees are rewarded, valued, and celebrated for hard work
• Various Career advancement opportunities and growth
• Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more