Teller

Frost Bank; Schertz (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Long-term disability

Life insurance

401(k) matching

Paid time off

Job summary

Frost Bank in Texas seeks a customer‑focused Teller to be the first point of contact for customers, delivering friendly, accurate service while handling daily transactions and supporting banking operations with integrity.

The role emphasizes cash handling, adherence to policies, and strong communication skills to build lasting relationships with a diverse clientele across Texas.

Qualifications

• Experience handling cash transactions and maintaining accuracy.
• Proficiency with Microsoft Office and standard banking software.
• Strong customer-service mindset with clear communication.

Responsibilities

• Provide exceptional teller services and customer support meeting banking standards.
• Process daily credit and debit transactions following bank policies.
• Maintain cash on hand and settle teller transactions daily.
• Manage wire transfers, cash exchanges, and negotiable instruments as requested.
• Practice loss prevention and manage risks in everyday operations.
• Demonstrate integrity, care, and excellence in all tasks.

Skills

Cash handling

Microsoft Office

Customer service

Communication

Tools

POS systems

Job description

Job Description It’s about being kind because kindness is the best currency. Do you love bringing a smile to someone’s face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems? At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As a Teller, you are our director of first impressions. You are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our tellers believe in trust, integrity, and building relationships with our customers, who span generations. They are empathetic problem-solvers that have a genuine care for people and consistently deliver our kind of banking experience—the kind that makes people want to stop by the bank and say hello.

What you’ll do:

• Provide exceptional customer service and teller services that consistently meet consumer banking performance standards
• Perform daily credit and debit transactions in compliance with established bank policies and procedures
• Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
• Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments
• Manage risk while actively practicing loss prevention
• Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• Required Availability: Monday–Friday, 7am–6:30pm with Saturdays, 8:30am–1:30pm
• Additional Preferred Skills: Excellent written and verbal communication skills
• Next-level customer service skills
• Proficiency in Microsoft applications
• Cash-handling experience

Frost Benefits:

• Medical,
• dental,
• vision,
• long-term disability,
• and life insurance 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas.

Frost was one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction.

At Frost, it’s about being part of something bigger.

Our Most Important Relationship Starts Here

Frost’s commitment to cultivate long‑term relationships is one of the reasons we’re recognized as a premier employer in the financial services industry.

To attract qualified professionals, we offer an environment that’s supportive of both your professional and personal goals by providing our employees with competitive salaries and an outstanding benefits package.

Frost was namedtoForbesmagazine'slistoftheBestEmployers.

Frost is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including sex, sexual orientation, gender identity, race, ethnicity, disability, or veteran status.

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