Teller

First Interstate Bank; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous PTO

Child Care Assistance

Exercise reimbursement

Job summary

First Interstate Bank in Omaha is seeking a Teller to handle daily teller transactions in both the lobby and drive‑up locations while delivering outstanding client service and developing client relationships through referral opportunities.

The role requires accuracy, confidentiality, and teamwork. You will process deposits and loan payments, cash checks, handle currency transactions, and assist with cross‑selling and special requests using branch systems.

Qualifications

• Ability to handle confidential and sensitive information with discretion.
• Strong mathematical aptitude.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Exceptional attention to detail.
• High School Diploma or General Education Degree (GED) required.
• Experience in a cash handling role preferred.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Provide client account services by processing deposits and loan payments, cashing checks, processing savings withdrawals, recording night and mail deposits, selling cashier’s checks, and redeeming savings bonds.
• Answer clients’ questions in person and over the telephone.
• Process additional transactions as needed, including preparing currency transaction reports.
• Identify basic cross-sell and referral opportunities by answering inquiries, informing clients of new services and product promotions, determining client needs, and directing clients to a banker.
• Utilize 360View to record activities, incidents, and referrals to business partners and other lines of business.
• Process consumer credit card applications.
• Complete special client requests such as closing accounts, ordering checks, exchanging foreign currency, providing special statements or copies, completing referrals, and performing safe‑deposit box procedures.
• Reconcile cash drawer by verifying cash transactions, counting and packaging currency and coin, submitting excess cash and mutilated currency to the vault custodian, and maintaining appropriate cash supplies.
• Comply with bank operations and security procedures, including participating in dual‑control functions, maintaining client traffic surveys, auditing other teller currency, and assisting in certification of proof.
• Maintain client confidence and protect bank operations by keeping information confidential and cautioning others regarding potential breaches.
• Enhance job knowledge by attending training sessions.
• Contribute to client service and bank success by welcoming new or different requests and supporting team members to accomplish results.
• Demonstrate basic product knowledge and proficiency with client‑facing systems.
• Complete work accurately with minimal errors.
• Participate in volunteer activities.
• Perform other duties as assigned.

Skills

Confidential handling

Mathematical aptitude

Written and verbal communication

Interpersonal skills

Attention to detail

Customer service

Education

High School Diploma or GED

Job description

If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.

Location: Omaha, NE 168th & Maple branch.

Overview

The Teller will be responsible for daily teller transactions in both the lobby and drive‑up locations of the branch. This position is also responsible for the delivery of outstanding client service and for developing and maintaining client relationships by recognizing referral opportunities for additional products and other lines of business.

Responsibilities

• Provide client account services by processing deposits and loan payments, cashing checks, processing savings withdrawals, recording night and mail deposits, selling cashier’s checks, and redeeming savings bonds.
• Answer clients’ questions in person and over the telephone.
• Process additional transactions as needed, including preparing currency transaction reports.
• Identify basic cross‑sell and referral opportunities by answering inquiries, informing clients of new services and product promotions, determining client needs, and directing clients to a banker.
• Utilize 360View to record activities, incidents, and referrals to business partners and other lines of business.
• Process consumer credit card applications.
• Complete special client requests such as closing accounts, ordering checks, exchanging foreign currency, providing special statements or copies, completing referrals, and performing safe‑deposit box procedures.
• Reconcile cash drawer by verifying cash transactions, counting and packaging currency and coin, submitting excess cash and mutilated currency to the vault custodian, and maintaining appropriate cash supplies.
• Comply with bank operations and security procedures, including participating in dual‑control functions, maintaining client traffic surveys, auditing other teller currency, and assisting in certification of proof.
• Maintain client confidence and protect bank operations by keeping information confidential and cautioning others regarding potential breaches.
• Enhance job knowledge by attending training sessions.
• Contribute to client service and bank success by welcoming new or different requests and supporting team members to accomplish results.
• Demonstrate basic product knowledge and proficiency with client‑facing systems.
• Complete work accurately with minimal errors.
• Participate in volunteer activities.
• Perform other duties as assigned.

Qualifications

• Ability to handle confidential and sensitive information with discretion.
• Strong mathematical aptitude.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Exceptional attention to detail.
• High School Diploma or General Education Degree (GED) required.
• Experience in a cash handling role preferred.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands and Working Environment

• Dexterity of hands/fingers to operate computer keyboard and mouse.
• Frequently Handling, Hearing, Talking, Walking.
• Occasionally Lifting (up to 25 lbs), Sitting, Standing.
• Noise Level: Moderate.
• Typical Work Hours vary based on scheduling and business need.
• Regular and Predictable Attendance required.
• Travel as needed.

Benefits

Generous Paid Time Off (PTO) in addition to paid federal holidays.

Child Care Assistance Program for eligible dependent(s).

Exercise reimbursement program for employees.

Equal Employment Opportunity

First Interstate Bank is an equal opportunity employer committed to a diverse workforce and a barrier‑free employment process. Employment is based solely on an individual's merit and qualifications directly related to the position. We do not discriminate on the basis of race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition, or any other characteristics protected by law.

We provide reasonable accommodations to meet the obligations set forth under the Americans with Disabilities Act (ADA) and state disability laws. For reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990, individuals that require accommodation in the job application process for a posted position may contact us Monday through Friday, 8 a.m. to 5 p.m. MST at [e-mail].

All applicants must pass pre‑employment screenings including a background check. First Interstate BancSystem participates in E‑Verify which will require new employees to verify their identity and employment eligibility through the internet‑based system operated by the Social Security Administration (SSA) and the Department of Homeland Security (DHS).

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