Teller

First Interstate Bank; Buffalo (WY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Generous Paid Time Off (PTO)

Child Care Assistance Program

Exercise reimbursement program

Job summary

First Interstate Bank is seeking a Teller for the Buffalo, WY branch. This role involves daily teller transactions in both lobby and drive-up locations, delivering exceptional client service, maintaining relationships, and recognizing opportunities for additional products.

The ideal candidate possesses strong mathematical aptitude, excellent communication skills, and a high school diploma or GED. Join a diverse workforce committed to equality.

Qualifications

• Ability to handle confidential and sensitive information with discretion.
• Experience in a cash handling role preferred.

Responsibilities

• Provide client account services by processing deposits, loan payments, and cashing checks.
• Answer clients’ questions in person and over the telephone.
• Identify cross-sell and referral opportunities.

Skills

Mathematical aptitude

Written and verbal communication skills

Interpersonal skills

Attention to detail

Education

High School Diploma or GED

Job description

Location

Buffalo, WY branch.

Benefits

• Generous Paid Time Off (PTO) in addition to paid federal holidays.
• Child Care Assistance Program for eligible dependent(s).
• Exercise reimbursement program for employees.

Job Summary

The Teller will be responsible for daily teller transactions in both the lobby and drive-up locations of the branch. The position also involves delivering outstanding client service, maintaining client relationships, and recognizing referral opportunities for additional products and other lines of business.

Essential Duties and Responsibilities

• Provide client account services by processing deposits, loan payments, cashing checks, processing savings withdrawals, recording night and mail deposits, selling cashier’s checks, and redeeming savings bonds.
• Answer clients’ questions in person and over the telephone.
• Process additional transactions including preparing currency transaction reports.
• Identify basic cross-sell and referral opportunities by answering inquiries, informing clients of new services and product promotions, determining client needs, and directing clients to a banker.
• Utilize 360View to record activities, incidents, and referrals to business partners and other lines of business.
• Process consumer credit card applications.
• Complete special client requests such as closing accounts, ordering checks, exchanging foreign currency, providing special statements or copies, completing referrals, and performing safe-deposit box procedures.
• Reconcile cash drawer by verifying cash transactions, counting and packaging currency and coin, submitting excess cash and mutilated currency to the vault custodian, and maintaining appropriate cash supplies.
• Comply with bank operations and security procedures, including participating in dual-control functions, maintaining client traffic surveys, auditing other teller currency, and assisting in certification of proof.
• Maintain client confidence and protect bank operations by keeping information confidential and cautioning others regarding potential breaches.
• Enhance job knowledge by attending training sessions.
• Contribute to client service and bank success by welcoming new or different requests and supporting team members to accomplish results.
• Demonstrate basic product knowledge and proficiency with client-facing systems.
• Complete work accurately with minimal errors.
• Participate in volunteer activities.
• Perform other duties as assigned.

Qualifications

• Ability to handle confidential and sensitive information with discretion.
• Strong mathematical aptitude.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Exceptional attention to detail.

Education and Experience

• High School Diploma or General Education Degree (GED) required.
• Experience in a cash handling role preferred.

Physical Demands and Working Environment

The role requires frequent handling, hearing, lifting (up to 25 lbs occasionally), sitting, standing, talking, walking, and exposure to moderate noise levels. Typical work hours vary based on scheduling and business need. Attendance is required, and travel may be needed as required.

First Interstate Bank is an equal opportunity employer committed to a diverse workforce and a barrier-free employment process. Employment is based solely on an individual's merit and qualifications directly related to the position. We do not discriminate on the basis of race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition or any other characteristics protected by law. We make all reasonable accommodations to meet the obligations set forth under the Americans with Disabilities Act (ADA) and state disability laws. We also comply with the requirements of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990. In order to ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990, individuals that require accommodation in the job application process for a posted position may contact us Monday through Friday, 8 am to 5 pm MST at [e-mail]. First Interstate BancSystem participates in E-Verify which will require new employees to verify their identity and employment eligibility through the internet-based system operated by the Social Security Administration (SSA) and the Department of Homeland Security (DHS). E-Verify Notice English or Spanish Right to Work Notice English or Spanish