Teller

Affinity-Federal-Credit-Union-1; Middletown (NJ); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Dental coverage

Vision coverage

401(k) plan with company match

Paid time off

Education assistance

Job summary

Affinity FCU in Middletown, NJ is hiring a Relationship Specialist to join our branch team. The role involves opening new accounts, enrolling new members, processing applications, and resolving member issues with a consultative, service-oriented approach.

We value technology savvy candidates, CRM experience (Salesforce preferred), strong communication skills, and a commitment to the community. Saturday hours are required, and Affinity offers a comprehensive Total Rewards package.

Qualifications

• Banking experience preferred, but not required.
• Prior CRM experience (Salesforce) desired.
• Strong communication and interpersonal skills required.

Responsibilities

• Open new accounts and enroll new members during initial consultation.
• Process applications and assist members, resolving complex issues.
• Follow up with members to ensure satisfaction and future needs.

Skills

Customer service

Sales experience

CRM experience

Communication skills

Tools

Salesforce CRM

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Teller

Full Time Middletown, NJ, US

Salary Range: $21.00 To $23.00 Hourly

In order to continually provide our members with the highest level of service, Affinity FCU is seeking a Relationship Specialist to join our team of professionals at our branch location in Middletown, NJ.

The starting pay range for a new hire in this role is $21-$23 per hour. The wage/salary offered to a successful candidate will be dependent on several qualifying factors, including but not limited to: years of relevant experience, years of industry experience, education, etc.

Relationship Specialists are responsible for building member relationships by providing exceptional financial support and advice through a consultative and educational approach helping members exceed their financial goals and dreams. This position is responsible for opening new accounts, enrolling new members during initial consultation, processing applications, resolving complex member issues and following up with members to ensure satisfaction with present products and services and to inquire about the status of future member needs.

Successful candidate must be technologically savvy especially as it relates to self-service options and keeps abreast of evolving consumer needs and trends. Additionally, candidate must adapt well to new or non-traditional environments and display a commitment to the community, to increasing member engagement and to Affinity’s corporate objectives.

Banking experience is strongly preferred, but not required. Prior CRM experience, preferably Salesforce is desired. Successful candidate must possess excellent communication and interpersonal skills. Previous sales/customer service experience is essential. Saturday hours are required.

Affinity strives to maintain balance between our employees’ personal and professional responsibilities. All full-time employees are eligible to participate in our multi-faceted Total Rewards package including competitive pay, target incentive, full medical/dental/prescription/vision coverage, comprehensive wellness program, mental wellbeing support, reproductive/family building benefits for both men and women, 401(k) plan with company match, basic term life insurance coverage, flexible spending accounts, identity protection, profit sharing, and generous paid time off. As an Affinity employee you are eligible for discounts on our products and services, earn paid time off for volunteering and much more. In addition to these benefits, Affinity provides extensive educational and developmental opportunities as well as access to our formal Education Assistance Program.

Affinity Federal Credit Union is an Equal Opportunity Employer

Affinity FCU is committed to creating an inclusive culture and an employment experience that values diversity. Our culture is built on respect - one that recognizes and values the unique talents of everyone on the team. With a genuine commitment to diversity, we’ve created an environment where employees feel comfortable regardless of race, gender, religion, background, physical ability, or sexual orientation.

Explore career opportunities with Affinity and "Belong to something better."