Teller

UK Credit Union; Lexington (KY); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Competitive salary

Industry-leading benefits

Growth opportunities

Job summary

UK Credit Union in Lexington, KY is seeking a Teller to be the first point of contact for our members, handling transactions, deposits, withdrawals, and inquiries with accuracy and courtesy.

You will learn credit union products, maintain compliance, and contribute to member satisfaction while supporting daily operations in a friendly, community-focused environment. This is a full-time, on-site role with competitive pay and opportunities for growth.

Qualifications

• Six months of similar or related experience preferred.
• High school diploma or equivalent required.
• Experience in customer service and cash handling preferred.

Responsibilities

• Provide account services to members in a friendly, professional, accurate, and timely manner.
• Receive, process, and record financial transactions, including deposits, withdrawals, check cashing, and loan payments.
• Reconcile cash drawers and maintain cash controls.
• Identify member needs and cross-sell credit union services; refer to specialists as needed.
• Ensure compliance with internal UK Credit Union policies and banking regulations.

Skills

Customer service

Communication

Multitasking

Time management

Financial software

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

Job DetailsJob Location: Reynolds Road - Lexington, KY 40503 Position Type: Full Time Education Level: High School Salary Range: $18.11 - $18.66 Hourly Job Shift: Day Job Category: Banking Title: Teller

It's a Job ... Only better!

At UK Credit Union, we're more than a Credit Union - we're a community, and we've been proudly serving our members since 1937! As a rapidly growing, not-for-profit organization, we're dedicated to making a real difference in the lives of our members and employees alike. If you're looking for a workplace where you can grow, make an impact, and have fun while helping others, UK Credit Union is the place for you!

Why This Role Matters

As a Teller, you will be the first point of contact for our members, providing essential financial services and support. You will process transactions, assist with account inquiries, and educate members about credit union products that align with their financial needs. Your ability to provide exceptional service will directly contribute to member satisfaction and the success of our organization.

What You'll Do

• Transaction Processing & Member Services:
  • Provide account services to members in a friendly, professional, accurate, and timely manner.
  • Receive, process, and record financial transactions, including deposits, withdrawals, check cashing, and loan payments.
  • Handle night deposits, cashier’s checks, money orders, and savings bonds.
  • Follow transactional guidelines to safeguard our members and credit union while processing account-related requests.
• Cash Management & Reconciliation:
  • Reconcile cash drawers by properly using cash handling equipment, following balancing procedures.
  • Securely maintain cash and currency supplies, counting and packaging currency and coins.
  • Process excess cash and mutilated currency following standard procedures.
• Sales & Relationship Building:
  • Identify member needs and cross-sell credit union services, including loans, savings plans, and other financial products.
  • Refer members to Financial Services Officers or other specialists for additional product and service recommendations.
• Compliance & Operational Support:
  • Ensure compliance with internal UK Credit Union policies, procedures, and board-established guidelines.
  • Adhere to federal, state, and local banking regulations.
  • Maintain confidentiality of member and employee information.
  • Assist in resolving member concerns, escalating issues when necessary.

Qualifications

• Experience & Education:
  • Six months of similar or related experience preferred.
  • High school diploma or equivalent required.
  • Experience in customer service and cash handling preferred.
• Skills & Strengths:
  • Strong customer service and communication skills.
  • Ability to accurately process financial transactions.
  • Proficiency in financial software and Microsoft Office applications.
  • Ability to multitask and manage time effectively.
• Key Traits:
  • Professionalism in all interactions.
  • Integrity in decision-making and compliance practices.
  • Commitment to teamwork and collaboration.
  • Accountability for meeting performance goals and deadlines.
  • Adaptability to changing policies and regulatory requirements.

What's In It for You?

• Competitive salary and industry-leading benefits.
• Opportunities for professional growth and leadership development.
• A chance to make a lasting impact on our members and the organization's future.

Legalese

Equal Opportunity Employer UK Credit Union is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At-Will Employment

Employment with UK Credit Union is deemed 'at-will,' which means that either you or the company may terminate the employment relationship at any time, with or without cause or notice, unless otherwise provided by law.

Physical and Cognitive Demands

This role requires a blend of physical activity and mental focus to effectively perform its essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. Key physical activities include sitting, standing, walking, and occasional lifting (up to 25 pounds). You'll also use your hands for various tasks, reach with your arms, and engage in conversations. Vision requirements include the ability to focus, perceive depth, and distinguish colors. Cognitive abilities essential for this role include judgment, auditory perception, memory, reasoning, and occasional persuasion.

Work Environment

You'll primarily work indoors in a comfortable, climate-controlled office setting. The noise level is typically moderate, ensuring a focused yet dynamic work environment. Reasonable accommodations will be provided as needed to support an inclusive workplace.

This job description provides a general overview of the responsibilities and expectations for this role. It is not a comprehensive list of tasks, and employees may be asked to take on additional duties to support team success.

This position requires on-site work.