Teller

BancFirst; Lawton (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

BancFirst in Lawton, Oklahoma, is seeking a dedicated Teller committed to excellent customer service and compliance with policies. Responsibilities include handling retail and commercial transactions, promoting banking products, and ensuring accuracy in all transactions. Candidates should have a High School Diploma/GED and strong communication skills. Previous experience is a plus, but training will be provided. The role offers potential for advancement in a customer-focused environment.

Qualifications

• Must demonstrate a business professional image and demeanor.
• Outstanding listening and communication skills, both written and verbal.
• Ability to balance teller cash and maintain acceptable balancing percentages.

Responsibilities

• Paying and receiving transactions for retail and commercial businesses.
• Promotes BancFirst services through cross-selling.
• Provides extraordinary customer service at all times.

Skills

Customer service

Attention to detail

Critical thinking

Communication skills

Teamwork

Education

High School Diploma/GED

Job description

Ideal candidate is seeking long term employment with room for advancement, is committed to excellent customer service while complying with policy and procedure, and has an outstanding personality.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Paying and Receiving Teller for retail and commercial businesses, knowledge of a Recycler useful
• Receives and processes multiple transactions with emphasis on accuracy
• Sells money orders and official checks
• Promotes BancFirst services through cross selling banking products to new and existing clientele, minimum goals and sales incentive will apply
• Extraordinary customer service will be required at all times
• Consistent execution of policies and procedures
• Perform other job related duties or special projects as assigned
• Regular and consistent attendance and punctuality is an essential function of the job

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

REQUIREMENTS

• High School Diploma/GED
• Knowledge of teller cash limits, teller machines, and preparation of teller work
• Ability to balance teller cash and maintain acceptable balancing percentages as defined by management
• Maintain Branch cash vault (if applicable)
• Knowledge of consignment items and their issuance
• Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines
• Work well individually and with a team while maintaining a positive attitude
• Must demonstrate a business professional image and demeanor
• Outstanding listening and communication skills, both written and verbal
• Work well under stress and deadlines while managing multiple tasks
• Critical thinking skills
• Ability to work various hours as assigned to meet the needs of the business (open/close branch)
• Able to perform opening and closing duties while maintaining security standards

PREFERRED SKILLS AND QUALIFICATIONS

• Previous teller experience a plus, but will train

PHYSICAL REQUIREMENTS

• Constant use of computer screens
• Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear
• Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching
• Ability to sit and/or stand for long periods of time during the workday
• Long periods of typing and repetitive motion
• Ability to lift and/or move and carry 10-25 pounds (cash canisters, coin boxes/bags)

EOE - BancFirst is an Equal Opportunity employer.