Teller

Burnett Specialists Staffing | Recruiting; Houston (TX); On-site; USD 32,000 - 36,000; Full time

Job summary

The Teller position at Burnett Specialists Staffing | Recruiting in Houston is responsible for performing member banking transactions, educating members on available services, and communicating banking products. The role may provide support and coverage to other branches as assigned.

You will handle deposits and withdrawals, maintain accuracy, promote online banking and mobile apps, and support branch operations as needed.

Responsibilities

• Willingness to embody company values daily.
• Provides best team and member experience.
• Welcomes members, manages lobby traffic, and scheduling.
• Identifies members' financial needs and recommends solutions.
• Promotes online banking and mobile apps.
• Balances cash and maintains accurate records.
• Ensures vault security and branch procedures.
• Complies with Bank Secrecy Act and internal policies.

Job description

The Teller is responsible for performing member banking transactions, providing education on banking services available, and communicating banking products to members. This includes completing deposits, withdrawals, and other financial interactions while providing excellent member service to all members. The role may provide support and coverage to other branches and perform related teller duties as assigned.

Responsibilities

• Willingness and ability to exhibit company values every day
• Works purposefully and is driven to provide the best team and member experience.
• Establishes and maintains positive relationships by creating exceptional experiences and making the members feel valued.
• Engage members as they enter the branch by welcoming and making them feel appreciated, including managing lobby traffic, checking members into the waiting queue, and scheduling/canceling appointments.
• Identify changes in members? financial situation and banking needs and recommend relevant solutions to enhance the member?s financial goals.
• Recommends and assists members with convenient technology solutions including but not limited to Online Banking, mobile applications, etc.
• Provides timely responses to members and other team member requests.
• Cash checks and disburses funds after verifying signatures and sufficiency of the fund to support withdraws.
• Accepts deposits, confirming the accuracy of transactions.
• Prepares, verifies, and issues cashiers? checks, bank, and personal money orders, etc.
• Enters transactions in the bank?s recordkeeping system, recording all transactions and producing member receipts.
• Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.
• Balances all monies in cash drawers at the end of shifts.
• Accepts and counts inventories of cash, drafts, and travelers? checks each day.
• Accountable for the vault, dual-control access at the branch location.
• Maintains a work area that ensures the safety of all negotiables and confidential records.
• Prepares monies for deposit or shipment to branch banks or the Federal Reserve Bank.
• Orders a cash supply to meet daily needs.
• Adheres to all security policies for the branch, including the opening and closing procedures of the branch.
• Implements processes as required by the Bank Secrecy Act and company policies and procedures, including but not limited to completing and submitting Currency Transaction Reports, being knowledgeable of signs of unusual financial activities, and reporting signs of unusual activity and/or completing reporting for Suspicious Activity Report as appropriate per procedure.
• Completes all mandatory compliance testing by deadlines. Implements processes as required by the Bank Secrecy Act and company policies and procedures.
• Performs other related duties as assigned.

Teller - Houston, TX

HOUAC49

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