Teller

Loccreditunion; Farmington Hills (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401K matching up to 5%

Comprehensive benefits package

Competitive PTO

14 paid holidays

Ongoing training opportunities

Job summary

LOC Credit Union is seeking a full-time Teller for its Farmington Branch. The role involves delivering exceptional service, processing transactions, and building strong member relationships. As the face of the Credit Union, the Teller plays a vital part in ensuring member satisfaction and promoting financial wellness.

The position offers competitive salary, 401K matching, comprehensive benefits, and ongoing training in a supportive team culture.

Qualifications

• Exceptional and friendly service to every member.
• Ability to process transactions accurately and efficiently.
• Willingness to work Saturday and travel to other branches occasionally.

Responsibilities

• Maintain knowledge of LOC products and services.
• Answer member questions and resolve issues positively.
• Process transactions including deposits, withdrawals, and loan payments.

Skills

Customer service

Knowledge of financial products

Positive attitude

Job description

Teller (Full-time) Farmington Branch

At LOC Credit Union we're committed to helping our members achieve their financial goals through our "Let's Win. Together." principle with personalized service/experience, smart banking solutions, and personal relationships. As a trusted institution in the communities we serve, we strive to make banking simple, accessible, and satisfying.

Job Summary

We are seeking a friendly, knowledgeable, and member-focused Teller to join our Farmington Branch team. The Teller is the face of the Credit Union, delivering exceptional service while promoting the financial wellness of our members. Whether processing transactions, the Teller plays a key role in building strong relationships, ensuring high levels of member satisfaction and retention and supporting the overall success of the branch. This is accomplished through accurate and professional member transactions, following established policies and procedures, and member awareness of the Credit Union's product and service offerings.

Responsibilities

• Maintain knowledge of LOC products, services, platforms, policies and procedures to maximize cross-sell opportunities and to troubleshoot issues
• Provide exceptional and friendly service to every member
• Process transactions accurately and efficiently, including deposits, withdrawals, and loan payments
• Answer members questions and resolve any issues with a positive attitude
• Be willing to work at least one Saturday per month and travel to other branches occasionally

What We Offer

• Competitive salary
• 401K matching up to 5%
• Comprehensive benefits package (health, dental, vision, life insurance and more)
• Competitive PTO
• 14 paid holidays (plus your birthday!)
• Ongoing training and career planning opportunities
• A supportive team culture and values-driven workplace