Teller

CCFBank; Fairmont (MN); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Vision & dental plans

Health Savings Account (HSA)

Health Reimbursement Arrangement

Flexible Spending Account

Life Insurance

Short-Term Disability

401K with company match

Paid Time Off

Holidays

Parental Leave

Wellness program

Referral program

Professional development reimbursement

Career planning

Special pricing on products

Employee perks on deposits

Job summary

CCFBank in Minnesota is seeking a customer-focused Teller to help clients with deposits, withdrawals, and transfers while delivering excellent service. You’ll process transactions accurately, answer questions, and identify opportunities to introduce banking products.

A cooperative, patient listener who enjoys helping others fits well with our team. This full-time position offers a 40-hour week, Monday through Friday, with pay of $17.00–$19.00 per hour and eligibility for an annual bonus based on

Qualifications

• At least 1 year of customer service experience.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize effectively.

Responsibilities

• Assist customers with deposits, withdrawals, and transfers.
• Process customer transactions accurately and in a timely manner.
• Provide excellent customer service and address questions or concerns.
• Understand customer needs and introduce banking products and services.
• Collaborate with team members to achieve branch goals.
• Maintain compliance with bank policies and relevant laws.

Skills

Customer service

Communication skills

Multitasking

Teamwork

Education

High School Diploma or Equivalent

Job description

Description

If you're motivated, detail-oriented, and have a passion for delivering exceptional customer service, keep reading! This is a fast-paced, interactive position with CCFBank, a successful financial institution with locations throughout Wisconsin and Minnesota. We’re seeking a friendly, and customer-oriented individual who is eager to build and maintain customer relationships.

Job Duties

If you're motivated, detail-oriented, and have a passion for delivering exceptional customer service, keep reading! This is a fast-paced, interactive position with CCFBank, a successful financial institution with locations throughout Wisconsin and Minnesota. We’re seeking a friendly, and customer-oriented individual who is eager to build and maintain customer relationships.

As a Teller, you will assist customers with their banking needs by processing deposits, cashing checks, accepting loan/credit card payments, and addressing customer questions or concerns.

Bonus points if you're community focused and excited about making a positive difference for those around you.

The ideal candidate is a cooperative, agreeable, and sympathetic listener who gets along with and enjoys helping others. This job requires a patient and stable work style and consistency in dealing with repetitive routines. A service- and team-oriented mindset is essential to success. The work requires attention to detail. The candidate must be able to manage those details with accuracy and careful attention to quality.

Primary Responsibilities

• Assist customers with various financial transactions including deposits, withdrawals, and transfers.
• Perform accurate and timely processing of customer transactions.
• Provide excellent customer service and actively listen to and address customer questions or concerns.
• Understand customer requirements and introduce them to new products and services.
• Collaborate with team members to achieve branch goals.
• Maintain and assure compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules, and regulations; adhere to the Bank Secrecy Act (BSA) responsibilities that are specific to the position.
• Performs other duties as assigned.

Education and Experience

• At least one (1) year of customer service experience.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.

Desired Expertise

• Cash handling or sales experience.

What's in it for you?

• Full-Time, 40 hours per week.
• Monday - Friday work week.
• Competitive Pay ranging from $17.00 - $19.00/hour (may vary based on experience).
• Eligible for an annual bonus of 1.5%-3% of your salary based on company goals and performance.

Perks

• Health, Vision & Dental Plans: Because healthy smiles are important.
• Health Savings Account (HSA) with CCF Contributions: Save for those medical expenses that you weren't expecting.
• Health Reimbursement Arrangement: Be reimbursed for qualifying medical expenses by making smart health care decisions.
• Flexible Spending Account: For those unexpected medical expenses.
• Employer Paid Life Insurance and Long-Term Disability Plans: We've got your back (and your future).
• Voluntary Life Insurance and Short-Term Disability Plans: Because life is unpredictable.
• Accident and Critical Illness Plans: Just in case you decide to take up extreme knitting.
• Hospital Indemnity: We will help cover additional hospital expenses.
• 401K Retirement Plan and Company Match: Retirement goals? We're got you covered.
• Paid Time Off, Bereavement Leave and Paid Holidays: Rest, recharge, and celebrate your loved ones.
• Parental Leave: Because parenting is the ultimate adventure.
• Company-Wide Wellness Program: Yoga, smoothies, and mental high-fives.
• Employee Achievement Program: Here to help you through the good times and the bad.
• Colleague Referral Program: Refer a friend, get a virtual high-five (and maybe a bonus).
• Professional Development Reimbursement Program: Learn and grow with us!
• Career Planning: Plot your career trajectory.
• Colleague Pricing on Secondary Market Mortgage Loans: Because everyone deserves a castle (or a cozy cottage).
• Colleague Beyond Save & Spend Accounts Perks: Unlock exclusive pricing on our deposit products.

What can you expect from us?

At CCFBank you are more than just a number, you are a partner to our team. We are dedicated to investing in our colleagues and providing them with tools they need to grow and develop their careers.

We prioritize the needs of our community by allocating resources and encouraging colleague involvement across the regions we operate in. We are proud to be a part of our local communities, and we look forward to continuing to support and serve them.

Equal Opportunity Statement

CCFBank is committed to fostering and cultivating an inclusive and diverse culture and we are proud to be an Equal Opportunity Employer, including disability and veterans.

Citizens Community Federal is an equal employment opportunity employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status or any other characteristic protected by law.

Minimum Education Required

High School Diploma or Equivalent

Minimum Experience Required

1 years

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

Yes

Veterans Encouraged to Apply

No

Physical Required

Yes

Drug Test Required

Yes

Compensation

$17.00 - $19.00 / Hourly

Postal Code

56031

Job Type

Full Time

Place of Work

On-site

Requisition ID

4409867

Job Benefits

Not specified