Teller

Midland States Bank; Dixon (IL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Healthcare

Well-being benefits

Paid family leave

Paid time off

Employee Stock Purchase Plan

401K with company match

Deferred Compensation plan

Job summary

Midland States Bank seeks a Teller to handle customer transactions, cash handling, and cross-selling. The role emphasizes accuracy, security, and strong customer service while supporting branches within the market.

Starting pay is $18.00/hour with a comprehensive benefits package and opportunities for incentives, stock plans, and retirement savings. Occasional travel for training and team meetings is required.

Qualifications

• High School Diploma required.
• Stand for extended periods.
• Lift and transport coin and currency bags (25–50 lbs).

Responsibilities

• Receive cash and checks for deposit, verify amounts, endorsements and potential fraud.
• Balance cash drawer and prepare for daily close; report discrepancies.
• Assist customers with banking transactions and ATM operations.
• Identify appropriate products through needs-based questioning and refer to partners.
• Serve as relief/backup teller at other Midland locations as needed.
• Participate in learning activities and weekly team huddles; uphold Midland values.

Skills

Business insight

Innovation

Results orientation

Decision making

Brand advocacy

Collaboration

Communication

Customer focus

Authenticity

Emotional intelligence

Self development

Flexibility

Education

High School Diploma

Job description

At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.

Teller Starting Pay: $18.00/hr

Position Summary

Provides customer service, processing both business and individual banking transactions; manages a cash drawer, cross-sells bank services. Responsible for comprehensive, prompt and efficient customer transactions. Trial balances cash drawer throughout the day. Balances and rolls the drawer for the day at close of shift, comparing the balance to the system balance. Reports any discrepancies to the supervisor as necessary.

Primary Accountabilities

Institutional knowledge of banking. Receive cash and checks for deposit, verifying amounts, looking at endorsements and reviewing checks for possible fraud including holds. Examines cash carefully to guard against counterfeit bills. Cashes checks for customers in accordance with bank policy. Enters transactions into computer system and issues receipts. Assists customers with transactions and ATM operations. Provides accurate customer service to include balancing cash drawer throughout the day to reduce and eliminate teller differences. Understanding basic knowledge of deposit and lending products & services. Able to identify correct product types through needs-based questioning allowing them to build and deepen customer relationships. Consistently demonstrates knowledge of bank products and services through referring products and services to corresponding business partners, assist customers on electronic services and entering opportunities into the customer information software. Serves as relief and/or backup teller in other locations of Midland States Bank. Timely completion of all assigned learning activities. Actively participate in weekly huddles and one on one coaching sessions. Demonstrates and models Midland States Bank core values that support the bank’s culture. Participate in bank sponsored community activities. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned.

Position Qualifications

Education/Experience: Minimum Requirement: High School Diploma. Ability to: Stand for extended periods of time. Ability to lift and transport coin and currency bags as required (bags may weigh between 25lbs and 50lbs). Other Desired Qualifications: Multilingual speakers are encouraged to apply.

Competencies

• Business insight
• Cultivates innovation
• Drives results
• Makes sound decisions
• Being a brand champion
• Collaborates
• Communicates effectively
• Customer focus
• Being Authentic
• Emotional Intelligence
• Self development
• Being flexible and adaptable

Company Culture

At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company.

We’re proud to be an Equal Opportunity and Affluent Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at [e-mail].

Midland States Bank may use automated tools and artificial intelligence (“AI”) to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic.

Additional Information

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT At Midland, we’re proud to be a little different. You can see it in our bright orange signs—but there’s more to it than that. With our heartfelt and personalized approach, we’re focused on meeting every customer’s needs with the brightest solutions. For more than 140 years, we’ve learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We’re innovating and optimizing our services to ensure we stay unique – providing strength you can count on with heart you can feel. You might say we’re unlike any other bank. And you’d be right.