Teller

F&M Bank - Archbold, OH; Defiance (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading bank is seeking an entry-level Teller to manage financial transactions, establish customer relationships, and uphold industry standards. The position requires a high school diploma, basic math skills, and a dedication to providing excellent customer service. This role is full-time and offers a chance to grow within a respected institution in the banking sector.

Qualifications

• Must have basic math and computer skills.
• Cash-handling experience required.
• Ability to pass a background check.

Responsibilities

• Handle account transactions including deposits, withdrawals, and check cashing.
• Identify customer needs and provide product information.
• Reconcile cash drawers at shift end.

Skills

Communication

Customer Service

Time Management

Basic Math

Education

High school diploma or equivalent

Job description

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Description

POSITION SUMMARY:

At F&M, our bank tellers do more than handle money; they establish and nurture lasting relationships with our valued customers. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. To continue this tradition of superior service and accountability, we’re looking for a qualified bank teller to join our team. Our ideal candidate will have experience with banking processes, money management, and customer service. First and foremost, you must be trustworthy and precise. Your contribution will reinforce our reputation as a trusted bank in the community and the country.

Objectives Of This Role

• Serve customers by managing documents, information, and financial transactions successfully and in an organized, efficient, and secure manner
• Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities
• Meet and exceed bank service standards, greeting and acknowledging each customer warmly, and making them feel welcome while complying with bank procedures and security protocols
• Work as a team with other tellers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special request as needed
• Help our customers and employees realize their best lives
  
  

Responsibilities

• Handle account transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing accounts
• Identify customer needs, provide information on new products and services, and direct customers to branch representatives if interested
• Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller
• Track, record, report, and store transactional information and special requests
• Provide a high level of customer service, providing answers and assistance with a smile
• Comply and satisfactorily pass tests for bank policy and regulatory compliance that apply to position.
  
  

Requirements

QUALIFICATIONS:

• High school diploma or equivalent; or one to three months related experience and/or training; or equivalent combination of education and experience.
• Basic math and computer skills
• Cash-handling experience
• Excellent communication, customer service, and time-management skills
• Ability to pass a background check
• Strong dedication to accuracy and efficiency
  
  

ADDITIONAL REQUIREMENTS: Certificates and Licenses

• Valid Driver’s License
• Notary Public Commission
• This position is scheduled to work Monday – Saturday, generally with a day off and / or occasional extended hours as needed to accommodate the flow of business.
  
  

Non-Exempt/Hourly Competencies

• Job Knowledge: Understands duties and responsibilities, possesses necessary job knowledge and technical skills, maintains job knowledge current.
• Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.
  
  

Attendance: Employee is expected to adhere to the attendance and break policy and communicate with your supervisor about anticipated time off or modifications to break times.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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