Teller

Trustmark Bank; Columbus (MS); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in the banking industry seeks a part-time Teller in Columbus, MS. The ideal candidate will provide quality customer service through the processing of transactions while ensuring the security of cash assets. Key responsibilities include handling customer inquiries, processing deposits and withdrawals, and identifying additional customer needs. A high school diploma and previous customer service experience are required.

Qualifications

• High school diploma or GED required.
• At least six months of customer service experience.
• Must pass Teller Simulation test.

Responsibilities

• Process a variety of cash and non-cash transactions.
• Safeguard the bank's assets and ensure transaction security.
• Assist in developing new business by identifying customer needs.

Skills

Customer service

Attention to detail

Sales skills

Communication

Team player

Education

High school diploma or GED

Tools

Basic computer skills

Job description

Join to apply for the Teller role at Trustmark Bank.

Overview

The purpose of this job is to satisfy the customer by providing quality customer service through the processing of a variety of cash and non-cash transactions and to be responsible for the safekeeping of any cash or cash equivalent items in their possession.

Responsibilities

• Represent Trustmark professionally, efficiently, and tactfully to ensure customer satisfaction when in contact with customers, either face-to-face or by telephone. Greet customers with a smile and call them by name (at least twice) while processing deposits and withdrawals. Check for additional customer needs and thank them upon departure.
• Safeguard the bank’s assets and ensure the security of the working environment while processing transactions accurately, securing large sums of money, and balancing the teller window daily, following bank policies and procedures.
• Assist in developing new business by identifying customer needs for additional products and services, referring customers to sales staff, and completing documentation for referrals.
• Process various transactions including night drops, ATM deposits, collection items, wire transfers, foreign currency, credit card transactions, loan payments, money orders, travelers’ cheques, and official checks.
• Perform additional duties as assigned.

Qualifications

• High school diploma or GED
• At least six months of customer service experience
• Basic math skills and attention to detail for accurate transaction processing
• Ability to work in a team environment
• Excellent customer service and sales skills
• Professional appearance and mannerisms
• Ability to recognize customer needs and make referrals
• Basic computer skills and ability to learn internal systems
• Must pass Teller Simulation test
• Effective communication skills
• Ability to handle daily lifting of coins and long periods of sitting while using a computer

Additional Details

• Employment type: Part-time
• Job function: Finance and Sales
• Industry: Banking

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