Teller

First Interstate Bank; Cheyenne (WY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous PTO

Child Care Assistance

Exercise reimbursement

Job summary

First Interstate Bank in Cheyenne, WY seeks a Teller to handle daily transactions in lobby and drive-up, delivering outstanding client service and building relationships for referrals. You will process deposits, payments, and currency exchanges while maintaining cash drawer accuracy and confidentiality.

A high school diploma or GED is required; cash-handling experience is preferred. Training and growth opportunities are provided.

Qualifications

• High school diploma or GED required.
• Cash-handling experience preferred.
• Ability to handle confidential information with discretion.
• Excellent communication and interpersonal skills required.

Responsibilities

• Provides client account services by processing deposits and loan payments, cashing checks, and processing withdrawals.
• Answers clients’ questions in person and over the telephone.
• Processes transactions and prepares currency transaction reports as needed.
• Identifies basic cross-sell opportunities by informing clients of new services and referrals.
• Maintains cash drawer accuracy and adheres to security procedures including dual-control functions.
• Records activities and referrals in the client relationship system (360View).
• Completes special requests such as check orders, foreign currency exchange, and safe-deposit box procedures.

Skills

Strong mathematical aptitude

Excellent written & verbal skills

Strong interpersonal skills

Exceptional attention to detail

Education

High School Diploma or GED

Tools

360View

Job description

**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.This position is located at our Cheyenne, WY Downtown branch.What’s Important to YouWe know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.Generous Paid Time Off (PTO) in addition to paid federal holidays.Child Care Assistance Program for eligible dependent(s).Exercise reimbursement program for employees.The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.SUMMARYThe Teller will be responsible for daily teller transactions in both the lobby and drive-up locations of the branch. This position is also responsible for the delivery of outstanding client service and for developing and maintaining client relationships by recognizing referral opportunities for additional products and other lines of business.ESSENTIAL DUTIES AND RESPONSIBILITIESProvides client account services by processing deposits and loan payments, cashing checks, processing savings withdrawals, recording night and mail deposits, selling cashier’s checks, and redeeming savings bonds.Answers clients’ questions in person and over the telephone.Processes additional transactions as needed, including preparing currency transaction reports.Identifies basic cross-sell and referral opportunities by answering inquiries, informing clients of new services and product promotions, determining client needs, and directing clients to a banker.Utilizes 360View to record activities, incidents, and referrals to business partners and other lines of business.Processes consumer credit card applications.Completes special client requests such as closing accounts, ordering checks, exchanging foreign currency, providing special statements or copies, completing referrals, and performing safe-deposit box procedures.Reconciles cash drawer by verifying cash transactions, counting and packaging currency and coin, submitting excess cash and mutilated currency to the vault custodian, and maintaining appropriate cash supplies.Complies with bank operations and security procedures, including participating in dual-control functions, maintaining client traffic surveys, auditing other teller currency, and assisting in certification of proof.Maintains client confidence and protects bank operations by keeping information confidential and cautioning others regarding potential breaches.Enhances job knowledge by attending training sessions.Contributes to client service and bank success by welcoming new or different requests and supporting team members to accomplish results.Demonstrates basic product knowledge and proficiency with client-facing systems.Completes work accurately with minimal errors.Participates in volunteer activities.Performs other duties as assigned.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.KNOWLEDGE, SKILLS AND ABILITIESAbility to handle confidential and sensitive information with discretion.Strong mathematical aptitude.Excellent written and verbal communication skills.Strong interpersonal skills.Exceptional attention to detail.EDUCATION AND/OR EXPERIENCEHigh School Diploma or General Education Degree (GED) requiredExperience in a cash handling role preferredPHYSICAL DEMANDS AND WORKING ENVIRONMENTThe physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.Dexterity of hands/fingers to operate computer keyboard and mouse - FrequentlyHandling - FrequentlyHearing - FrequentlyLifting - Occasionally (up to 25 lbs)Sitting - OccasionallyStanding - FrequentlyTalking - FrequentlyWalking - OccasionallyNoise Level - ModerateTypical Work Hours - Vary based on scheduling and business needRegular and Predictable Attendance - RequiredTravel - as needed**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.