Teller

Columbia Bank; Ashland (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) plan

Paid vacation

Sick days

Volunteer days

Holidays

Job summary

Columbia Bank is seeking a Teller to serve as the first point of contact for clients at our Ashland, OR location. You will perform transactions, balance cash drawers, and help meet branch goals with proactive client service.

Under guidance from Branch leadership, you will deepen product knowledge and identify customers' financial needs to offer appropriate solutions. Competitive pay and accessible development programs are provided.

Qualifications

• Teller experience preferred
• Ability to handle cash accurately and confidentially

Responsibilities

• Perform teller transactions and cash handling for clients with accuracy and confidentiality.
• Balance cash drawer and process deposits, withdrawals, transfers, and payments.
• Mitigate risk by safeguarding money and ensuring proper cash handling.
• Interact with clients to identify financial needs and offer suitable products.
• Refer basic banking products to the appropriate business partner and meet referral goals.

Skills

Cash handling

Job description

About the Role

As the first point of contact for most clients, Tellers play a key role in delivering on the bank's Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller role's primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations.

Teller responsibilities include:

• Perform teller transactions and cash handling functions for clients with accuracy and confidentiality at all times. Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc.
• Accurately performs and supports daily tasks that maintain the integrity of the branch. Examples include appropriate use of double custody in balancing the ATM, processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing credit card machine, updating lobby rate sheets and brochures, etc.
• Mitigate risk by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds.
• Interact with external and internal clients, anticipate needs, and consistently provide proactive solutions in alignment with the bank's Breakthrough Client Service Standards.
• Continuously deepen knowledge of Columbia Bank's product and service offerings and stay current on changes.
• Discuss and uncover customer's financial needs to identify and offer appropriate products and services.
• Support referral goals for branch by focusing and identifying and referring basic bank products to the appropriate business partner.

Other duties include building client relationships through meaningful conversations that uncover client needs and identify opportunities to provide additional bank products and services.

Be a part of a bank that invests in you!

Competitive Incentive Plan

Earn rewards that match your efforts.

Professional Development

Grow your skills with our tailored premier banker programs.

Career Growth

Clear paths to achieve your professional goals.

Compensation

The pay range for this role is $18.00 - $22.00. The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location.

The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Primary Location

Ability to work fully onsite at posted location(s). 250 Pioneer Street, Ashland, OR 97520.

Our Benefits

• eligible associates comprehensive healthcare coverage (medical, dental, and vision plans)
• a 401(k)-retirement savings plan with employer match for qualifying associate contributions
• an employee assistance program
• life insurance
• disability insurance
• tuition assistance
• mental health resources
• identity theft protection
• legal support
• auto and home insurance
• pet insurance
• access to an online discount marketplace
• paid vacation
• sick days
• volunteer days
• holidays

Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.

Accommodations

If you require an accommodation to complete the application or interview(s), please let us know by email: [e-mail].

To Staffing and Recruiting Agencies

Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.

About the Company

At Columbia Bank, we’re redefining what it means to bank and to build a career. As the West’s premier banking experience, we combine the strength and scale of a leading financial institution with the heart and mindset of a community bank. With more than 350 locations across eight states, we deliver relationship-based service backed by regional expertise and resources that help families and businesses thrive.

Our culture is built on Do RIGHT, which means:

• Relationships: We create authentic connections with customers, colleagues, and communities.
• Impact: Every role here makes a meaningful difference in people’s lives and local economies.
• Growth: We invest in your success with career development, mentorship, and learning opportunities.
• Heart: We care deeply about doing what’s best for our customers and each other.
• Trust: Integrity and transparency guide everything we do.