Telephonic Crisis & Triage Social Worker

Kaiser Permanente; Honolulu (HI); On-site; USD 70,000 - 95,000; Full time

Job summary

Kaiser Permanente is seeking a licensed clinical social worker to provide ambulatory behavioral health services, including evaluation, diagnosis, treatment planning, and psychotherapy across individuals, families, and groups. The role includes crisis management, post-discharge follow-up, and coordination of admissions and community resources.

The position emphasizes DSM-based assessments, collaboration with the interdisciplinary team, and maintaining comprehensive clinical records in a

Qualifications

• Masters Degree in social work from an accredited college or university.
• Passing score on the clinical level national board examination.
• Supervised clinical social work training, as required by Hawaii Revised Statutes (HRS) 467E-7.
• Knowledge and use of DSM for assessments.
• Credentialing process required upon hire.

Responsibilities

• Assists with administration, development, implementation, and evaluation of social work programs and policies.
• Work as part of the Call Center Advice Line to provide telephonic triage and assessment for members seeking behavioral health services.
• Provide telephonic crisis management for members seeking behavioral health services.
• Coordinate admissions and discharges for members requiring psychiatric admissions.
• Provide telephonic follow up for post hospital, and ER discharges.
• Conducts clinical social work consultation with diagnosis, risk assessments, and crisis interventions.
• Provides psychotherapy and counseling to individuals, families, groups and/or Intensive Outpatient Programs using evidence-based modalities.
• Interviews members, conducts DSM-based diagnoses, and assesses crisis risk.
• Performs case management and coordination of social work service plans.
• Maintains clinical records and participates in quality management activities.
• Assesses patients in Emergency Departments on after-hours basis as needed.

Skills

Social work

Communication skills

Crisis intervention

Team collaboration

Education

Master's Degree in Social Work

Job description

Kaiser Permanente is seeking a licensed clinical social worker to provide ambulatory behavioral health services, including evaluation, diagnosis, treatment planning, and psychotherapy across individuals, families, and groups. The role includes crisis management, post-discharge follow-up, and coordination of admissions and community resources.

The position emphasizes DSM-based assessments, collaboration with the interdisciplinary team, and maintaining comprehensive clinical records in a