Telephone Triage LVN

GI Alliance; Cedar Park (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

GI Alliance is seeking an experienced Telephone Triage LVN for a part-time position in Cedar Park, TX. The successful candidate will be responsible for patient assessments and collaboration with healthcare providers to ensure quality care. Ideal applicants will have an associates degree in nursing and a valid LVN license, with excellent communication skills and a patient-focused approach.

Qualifications

• Associates degree in nursing required.
• One year triage experience preferred.
• Active and valid LVN license needed.

Responsibilities

• Monitors, prioritizes, and responds to triage needs on the phone line.
• Maintains accurate and detailed documentation per HIPAA.
• Delivers patient education tailored to individual needs.

Skills

Communication

Multi-tasking

Patient-focused

Education

Associates degree in nursing

Active and valid LVN license

Tools

Standard office equipment

Job description

1 week ago Be among the first 25 applicants

Description

GI Alliance is seeking an experienced Telephone Triage LVN.

Description

GI Alliance is seeking an experienced Telephone Triage LVN.

The position is part time and the onsite location is Cedar Park, TX.

Duties of this position include, but are not limited to, the following:

Position purpose

Telephone Triage LVN will be responsible for patient assessments, patient needs by responding to patients over the phone line. Collaborate with providers ensuring quality patient care in compliance with local, state and federal regulations and accreditation standards.

Responsibilities/Duties/Functions/Tasks

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Monitors, prioritizes, and responds to triage needs on the phone line.
• Responds to patient inquiries, prioritizing responses and routing urgent situations to a physician or a provider.
• Talks directly to patients on the telephone to schedule patients to their physician during office hours.
• Maintains accurate and detailed documentation and follows patient privacy in accordance with HIPAA and company policies and procedures.
• Arranges appointments for patients who need to see a physician. Consults with physician as needed.
• Delivers patient education, according to the individualized needs of the patient and as prescribed by the Provider and/or Group policy.
• Serve as a clinical resource and professional role model for other staff.
• Prioritizes work tasks and services and completes tasks in a timely manner.
• Maintains accurate, clear and concise progress notes, problem lists, and medication lists.
• Communicates respectfully with staff, consultants, and patients.
  
  

Performs other duties as assigned.

Qualifications

Qualifications

Education: Associates degree in nursing. Active and valid LVN license in good standing from the state the practice is located in.

Experience: One (1) year triage experience preferred.

Additional Qualifications: N/A

Performance Requirements

• Excellent communication skills, both written and verbal.
• Proficient technical (computer) skills.
• Ability to multi-task and prioritize.
• Self-motivated with initiative.
• Strong sense of ethics.
• Patient-minded focus
• Team player
  
  

Equipment Operated: This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Work Environment: This job operates in professional office environments.

Physical Requirements: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.

NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.

No phone calls or agencies, please.

EEO/AA-M/F/disabled/protected veteran

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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