Telephone/Switchboard Operator

TMPC; San Francisco (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

CMA, LLC is seeking a Telephone/Switchboard Operator in San Francisco to manage high-volume calls, route inquiries, and support emergency communications. The role requires monitoring alarm panels and paging on-call staff 16 hours daily, 365 days a year, with shifts across 1st and 2nd shifts.

Strong attention to detail and calm under pressure are essential. Join a mission-driven team that prioritizes safety, reliability, and efficient crisis response.

Qualifications

• Answer and direct incoming calls to proper departments.
• Monitor code blue, fire, and gas alarm panels.
• Alert staff of emergency codes via paging systems and overhead announcements.
• Page on-call physicians and medical staff when needed.
• Document and log all codes and call activity daily.
• The switchboard is manned 16 hours per day, 365 days per year.

Responsibilities

• Answer and direct incoming calls to proper departments.
• Monitor code blue, fire, and gas alarm panels.
• Alert staff of emergency codes via paging systems and overhead announcements.
• Page on-call physicians and medical staff when needed.
• Document and log all codes and call activity daily.

Skills

Telephone/Switchboard

Emergency paging

Job description

• Category: Telephone/Switchboard Operator
• Location: San Francisco
• Citizenship Required: United States Citizenship
• Clearance Type: Background
• Telecommute: NO
• Shift: 1st and 2nd Shift (United States of America)
• Travel Required: NO
• Positions Available: 4

At CMA, LLC our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity, nonconventional aptitude, and bringing your whole self to work.

We are comprised of veteran professionals that bring different perspectives and ideas, understanding that the more experiences we bring to our work the more innovative we can be. As we continue to build our workforce, we look for people that exemplify our core values, leadership characteristics, and approach to innovation.

Description:

• Answer and direct incoming calls to proper departments
• Monitor code blue, fire, and gas alarm panels
• Alert staff of emergency codes via paging systems and overhead announcements
• Page on call physicians and medical staff when needed
• Document and log all codes and call activity daily

The switchboard is manned 16 hours per day, 365 days per year.

Holidays and other shifts are rotated to accommodate staffing needs.

Salary Range: DOE

CMA, LLC is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.