Telephone Survey Interviewer

Northern Illinois University; DeKalb (IL); On-site; USD 60,000 - 80,000; Part time

Job summary

A notable educational institution in DeKalb, IL, seeks a part-time Telephone Survey Interviewer. In this role, you will conduct phone interviews, collect data carefully, and maintain professionalism. Ideal candidates should possess strong communication skills, attention to detail, and must be current students at the university. This position offers an opportunity to gain valuable experience while managing flexible hours.

Qualifications

• Strong verbal communication and active listening skills are essential.
• Attention to detail and accurate data entry skills are necessary.
• Must be a current Northern Illinois University student.

Responsibilities

• Conduct phone interviews with individuals to collect data accurately.
• Ensure confidentiality and professionalism during interactions.
• Follow survey scripts and maintain detailed records of interviews.

Skills

Strong verbal communication

Attention to detail

Active listening skills

Basic computer proficiency

Customer service experience

Education

High school diploma or equivalent

Current Northern Illinois University Undergraduate or Graduate Student

Job description

Company Description

Northern Illinois University (NIU) provides a high-quality education recognized nationally for its value. NIU is committed to personal, career, and life success through a variety of opportunities including internships, research, study abroad programs, and over 300 student organizations. The dedicated faculty and staff strive to create life-changing experiences for students.

Role Description

This is a part-time on-site role for a Telephone Survey Interviewer, located in DeKalb, IL. The Telephone Survey Interviewer will conduct phone interviews with individuals, collect and record data accurately, and ensure confidentiality and professionalism during each interaction. Daily tasks include contacting respondents, following survey scripts, and maintaining detailed records of completed and scheduled interviews.

Qualifications

• Strong verbal communication and active listening skills
• Attention to detail and accurate data entry skills
• Basic computer proficiency and familiarity with telephone systems
• Ability to follow scripts and guidelines while maintaining a polite and professional demeanor
• Customer service experience is a plus
• Ability to work flexible hours, including evenings and weekends
• High school diploma or equivalent and a current Northern Illinois University Undergraduate or Graduate Student