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UPMC Somerset is seeking a Casual Telephone Operator for their Health Services Division. This role involves being the main point of contact with the public, managing calls, and providing essential information under supervision. Candidates should excel in communication and customer service in a fast-paced environment, ensuring quality support 24/7. Join a dedicated team where adaptability and professionalism are crucial!
UPMC Somerset is seeking a Casual, Telephone Operator to join their Health Services Division!
In this role, under direct supervision, the Telephone Operator serves as the main point of contact with the public and with all hospital departments in routine as well as emergency situations.
The schedule for this position will work variable rotating shifts, including weekends and holidays, in order to ensure 24/7 coverage.
We're looking for friendly individuals, with strong communication and customer service skills, who thrive in a fast-paced environment. This role can involve managing a high volume of calls, including occasional emergency codes. We're seeking individuals who are comfortable navigating a variety of situations with professionalism and adaptability!
Responsibilities: