Telephone Operator (PBX) - Part Time

Temecula Valley Hospital Inc; Temecula (CA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Challenging and rewarding work环境

Growth and development opportunities

Competitive compensation

Excellent Medical, Dental, Vision and

401k plan with company match

Job summary

Temecula Valley Hospital is seeking a friendly receptionist to provide front-desk support in a hospital setting. You will manage calls, greet visitors, and assist staff with communications, maintaining confidentiality and professional demeanor at all times.

The ideal candidate brings PBX/receptionist experience, strong verbal and nonverbal communication, and the ability to work independently in a fast-paced environment within UHS facilities.

Qualifications

• One year PBX or receptionist experience, preferably in a hospital or medical setting.
• High School Diploma or equivalent preferred.
• Good telephone public relations and communication skills.
• Ability to communicate effectively, both verbally and non-verbally.
• Demonstrates strong interpersonal skills, interaction with physicians, the public and hospital staff.
• Maintains confidentiality of patients and facility.
• Able to work in an organized and independent manner.
• Experience with Microsoft Word and electronic mail preferred.

Skills

Public relations

Communication

Interpersonal skills

Confidentiality

Organized work

Typing 35-40 wpm

Keyboard knowledge

Education

High School Diploma or equivalent

Tools

Microsoft Word

Email

Job description

Responsibilities

About Temecula Valley Hospital

Temecula Valley Hospital (TVH), part of Southwest Healthcare, brings advanced technology, innovative programs, patient-centered and family sensitive care to area residents. The hospital features 140 private patient rooms; emergency care; advanced cardiac and stroke care; orthopedics; general and surgical specialties. TVH is nationally recognized for Patient Safety designated by The Leapfrog Group as a Top Hospital in both 2017 and 2020 and has received 10 “A” Leapfrog Hospital Safety Grades, most recently in Spring 2023. The hospital was recently recognized by U.S. News & World Report’s Best Hospitals 2023-2024 for Heart Attack, Heart Failure and Stroke, Pneumonia and COPD, as well as the Healthgrades 2022 Cardiac Surgery Excellence Award. TVH is a DNV Certified Comprehensive Stroke Center and has received eight Women’s Choice Award Achievements as One of America’s Best Hospitals for Stroke Care and One of America’s Best Hospitals for Patient Safety. Other accolades include: the American Heart Association/American Stroke Association’s Get With The Guidelines® - Stroke GOLD PLUS with Target: Stroke Honor Roll Elite and Target: Type 2 Diabetes Honor Roll, Mission Lifeline® - STEMI Receiving Center – GOLD PLUS, Mission Lifeline® - NSTEMI – GOLD, Blue Distinction® Center Designation for Quality in Knee and Hip Replacement Surgeries, The Joint Commission’s Gold Seal of Approval for Certification for Hip and Knee Replacement, first hospital in the state of California to achieve certification as a Gluten-Free Food Service facility, 3 Star Medicare Hospital Compare Rating, the American College of Cardiology Chest Pain Center with Primary PCI and Resuscitation Accreditation, the honor of the Inland Empire’s Top Workplaces 2017 and 2018, has been designated an Aetna Institute of Quality Cardiac Care Facility for comprehensive heart and vascular treatment-including Cardiac Medical Intervention, Cardiac Rhythm Programs and Cardiac Surgery. For more information, please visit www.SWHtemeculavalley.com.

Qualifications

Essential Knowledge/Skills

• Good telephone public relations and communication skills.
• Ability to communicate effectively, both verbally and non-verbally.
• Demonstrates strong interpersonal skills, ability to interact diplomatically and to maintain a professional demeanor with physicians, the public and hospital staff at all times.
• Maintains and respects confidentiality of patients and facility.
• Able to work in an organized and independent manner.
• Experience with Microsoft Word and electronic mail preferred.
• Type 35-40 words per minute.
• Knowledge of computer keyboard

Minimum Essential Experience

• One year PBX or receptionist experience, preferably in a hospital or medical setting preferred.

Minimum Essential Education

• High School Diploma or equivalent preferred

This opportunity offers the following

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.