Telemetry Supervisor - Centralized Telemetry

Tallahassee Memorial HealthCare; Tallahassee (FL); On-site; USD 60,000 - 76,000; Full time

Job summary

Tallahassee Memorial HealthCare is seeking a Telemetry Surveillance Supervisor in Tallahassee, Florida. You will oversee the Centralized Telemetry Surveillance Center, ensuring accurate monitoring of cardiac rhythms and promoting professionalism among staff.

The ideal candidate will have three years of telemetry monitoring experience, AHA certifications, and the ability to lead effectively in a clinical setting. Join a team dedicated to patient safety and telemetry excellence.

Qualifications

• Three years of telemetry monitoring experience required.
• Detail oriented with accuracy and accountability.
• AHA BLS and ACLS certifications needed.

Responsibilities

• Supervises the Centralized Telemetry Surveillance Center.
• Oversees monitoring and interpreting cardiac telemetry rhythms.
• Promotes professionalism and timely responses in telemetry.

Skills

Telemetry monitoring

Effective communication

Problem solving

Time management

Leadership experience

Microsoft 365 proficiency

Education

High school diploma or equivalent

Cardiac arrhythmia interpretation program completion

Accredited paramedic or practical nursing program (preferred)

Tools

Electronic health records (EHR)

Job description

HOW YOU'LL MAKE AN IMPACT

Job Summary:

• Supervises the Centralized Telemetry Surveillance Center (CTSC).
• Oversees monitoring and interpreting cardiac telemetry rhythms accurately in a centralized location.
• Reports rhythm changes, arrhythmias, or poor signal issues to the appropriate nursing unit.
• Promotes professionalism, leading through example and encouraging a caring, helpful, responsive attitude to telemetry alarms, monitoring, and colleagues consistently.
• Supervises and establishes monitor technician functions and assesses employee performance.
• Oversees ongoing monitor technician education requirements and CTSC quality assurance initiatives.
• Attends meetings and participates in workgroups at the RN/Director Nursing Practice's direction.
• Coordinates efficient telemetry services and assists with telemetry justification review (as needed).
• Promotes a safe environment for patients and colleagues; performs all related job responsibilities safely.
• Maintains clinical and professional competency and certification(s).
• Oversees onboarding and precepting new monitor technicians.
• Orders supplies and manages inventory.
• Assists with other in-unit tasks as the RN/Director Nursing Practice directs.

Reports:

• RN [Registered Nurse]/Director Nursing Practice (job code (JC): 035001)

Supervises:

• Monitor Technician I (JC: 669506) and Monitor Technician II (061206)

WHAT YOU’LL NEED TO APPLY

Required Education:

• High school diploma or equivalent (e.g., certificate of high school equivalency).
• Successful completion of a cardiac arrhythmia interpretation program (including passing an in-depth arrhythmia-specific test using caliper measurements and rhythm changes evaluation over time using full disclosure).

Preferred Education:

• Successful completion of an accredited paramedic or practical nursing program.

Required Experience:

• Three (3) years of telemetry monitoring experience.

Preferred Experience:

• Two (2) years of emergency medical services (EMS) paramedic field experience (including electrocardiogram (ECG/EKG) teaching experience), or two (2) years of EMS, emergency room (ER), or practical nursing experience (including telemetry).
• Experience in a clinical or healthcare setting.
• Leadership experience (e.g., coordinating staff scheduling, workflow, and multiple telemetry monitoring functions).
• Electronic health records (EHR) experience.
• In depth knowledge of patient throughput processes.
• General knowledge of performance improvement (PI) management and Lean techniques.
• Understanding of telemetry monitoring systems.
• Familiarity with supply ordering and inventory practices.
• Strong personal computer (PC) skills; Microsoft 365 (i.e., Word, Flow, Forms, and Excel) proficiency.
• Effective communication and team building skills.
• Prioritization and time management skills.
• Problem solving and analytical skills.
• Ability to work across all management lines and with medical staff members to promote good inter-departmental relationships.
• Detail oriented with a high degree of accuracy and accountability.

Required Certification/License/Registry:

• American Heart Association (AHA) Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) certifications.
• National Telemetry Certification (NTC) from the National Telemetry Association (NTA) within six (6) months post-hire.

Preferred Certification/License/Registry:

• Certified as a paramedic in accordance with Florida Statutes (FS), Title XXIX (Public Health), Chapter 401 (Medical Telecommunications and Transportation), Part III (Medical Transportation Services) OR Licensed as a practical nurse (LPN) in accordance with FS, Title XXXII (Regulation of Professions and Occupations), Chapter 464 (Nursing), Part I (Nursing Practice Act). NTC from the NTA at hire.

Tallahassee Memorial HealthCare is an equal opportunity employer and drug‑free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.